Entering PayPal HTML – Not Publishing Correctly

monicaepierce · Member · Apr 5, 2018 at 9:33 pm
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I’m adding HTML to one of my pages for a PayPal button. PayPal has generated the HTML code for me and I’m just copying and pasting it into my Page editing HTML tab. When I preview it on the Visual tab it looks absolutely perfect. Then I hit the “Publish” button, and all it has is the text from the PayPal section… And I go back into the HTML code and it’s been stripped down… Why does this happen between entering it and Publishing it?

The blog I need help with is: (visible only to logged in users)
mommyhive · Member · Apr 5, 2018 at 10:48 pm
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Hi there,

Please confirm if you have followed the instructions listed in the below support document.
https://en.support.wordpress.com/paypal/

Thank you.
mommyhive · Member · Apr 5, 2018 at 10:52 pm
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and also the one below.
https://en.support.wordpress.com/paypal/get-paypal-button-code/

Thank you.
monicaepierce · Member · Apr 6, 2018 at 3:42 am
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Wow – this is really more complicated than it should be… So basically the answer is I can’t use any of the PayPal button customizations because those don’t work with WordPress… This means I can’t offer more than one product / one priced item on my website. Customers also can’t buy more than one quantity of the one item. All I can generate is the yellow button (there’s not even any text/description with the price of the item…). Pretty disappointing.
staartmees · Member · Apr 6, 2018 at 5:02 am
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If you want to set up an e-commerce, you need to upgrade to the Business Plan, https://en.support.wordpress.com/ecommerce/
justjennifer · Member · Apr 6, 2018 at 5:57 am
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Hi there, I see that someone has already tagged this thread for Staff but if you have any WordPressdotcom upgrade plan, you are also eligible for direct support from Staff via live chat and email when you post through the contact form at https://wordpress.com/help/contact

If you have the Premium or Business plan upgrade, you can also use Simple Payments on your site. Here’s more on that as well: https://en.support.wordpress.com/simple-payments/

Thanks for your patience while Staff get back to you here.
fstat · Staff · Apr 6, 2018 at 7:06 am
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Hi there,

We have already sent you an email explaining how you can use Simple Payments to receive money with PayPal. Please follow up there.

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