Downtime Apology

barry · Staff · Aug 25, 2007 at 6:05 am
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I just wanted to apologize for the downtime that we experienced for the last 20 minutes. It was apparently related to some unannounced network maintenance by one of our bandwidth providers that affected network routes both to one of our datacenters and between all of our datacenters. I am currently working with our provider to get more information and will post anything that is relevant to this thread.
devblog · Member · Aug 25, 2007 at 6:32 am
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Thanks much, Barry.
scrunchyy · Member · Aug 25, 2007 at 6:34 am
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Thank you! I was getting worried.
barry · Staff · Aug 25, 2007 at 7:39 am
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Ok, just as I posted this, it decided to go down again. Our provider has informed us that the downtime may last a bit longer. As a result, we have brought blogs back, but your dashboards are currently unavailable. The time to return says 2 hours, but hopefully it will be much sooner than that. The good news is that people should be able to read your blogs even amidst the various network problems we are currently experiencing.

I will update this thread as soon as I have more information.
benkepes · Member · Aug 25, 2007 at 8:51 am
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is commenting still up?
barry · Staff · Aug 25, 2007 at 9:10 am
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It is not currently, but everything should be back online in the next 15 min. Our provider has completed their maintenance.
ujwala · Member · Aug 25, 2007 at 11:16 am
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any updates? it is still not working here. my blog isnt loading either. thank you.
barry · Staff · Aug 25, 2007 at 11:30 am
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There are some remaining network issues that we are working on resolving now.

@ujwala — your blog loads fine for me. What happens when you try to load it?
whoishe · Member · Aug 25, 2007 at 11:58 am
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I’m down too. Blog won’t load.
universalgeni · Member · Aug 25, 2007 at 12:20 pm
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It takes a long time to change pages. And sometimes it fails…
tellyworth · Staff · Aug 25, 2007 at 12:30 pm
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There are still some ongoing provider issues. We’re doing what we can.
universalgeni · Member · Aug 25, 2007 at 1:10 pm
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It is just bad luck. We will take it good spirit and be understanding and supportive and we will be right here, it you need to talk about it. :-D

(Grrrr! ¤&!#!! Arrrghh!!)
oldgreypoet · Member · Aug 25, 2007 at 1:27 pm
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I came over here back in January. This is the first ‘real’ outage I’ve experienced since. That seems pretty good going to me, guys, so here’s to ya…
universalgeni · Member · Aug 25, 2007 at 1:32 pm
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Yes, it is a fine organization, – WordPress is great! :)
timwheatley · Member · Aug 25, 2007 at 1:35 pm
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I came here a few days ago and have seen downtime of some sort every day. ;)

I read blogs on here a lot before that though, so I know they’re normally not like this.
livingrainbowcolor · Member · Aug 25, 2007 at 1:39 pm
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When I first went to my blog, I received the downtime message, then a couple of hours later my blog loaded and I could write a post, but apparently the post gets lost when I click publish. The publish seems to happen normally, but then I get the downtime message and I never see my post.

Have I lost my new post?
Is this the current state of things?
barry · Staff · Aug 25, 2007 at 1:47 pm
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Our upstream provider thinks they have identified the source of the remaining problems and is in the process of fixing it. Hopefully this will be resolved soon.
universalgeni · Member · Aug 25, 2007 at 1:56 pm
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Thank you, Barry.

timweatherly is right. It is unusual.
ninglun · Member · Aug 25, 2007 at 2:05 pm
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Thanks, Barry. Hope it isn’t much longer for your sake too, as isn’t that coming up to eight hours you’ve been working on this? Hope you’ve had coffee breaks…
universalgeni · Member · Aug 25, 2007 at 2:11 pm
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It works now! Thank you!

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