Domain name paid too early

sebclaret · Member · Sep 15, 2021 at 7:15 pm
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Hello,
I paid for a domain name. I would like to know if this is enough for my url to be under this name or should I subscribe to a plan. If so, will my domain name be refunded since the plan includes one year of free domain name?
Thank you for your reply.

The address of the affected blog is nondits855355142.wordpress.com.

Order Summary :

The blog I need help with is: (visible only to logged in users)
staff-blorbo · Staff · Sep 15, 2021 at 8:18 pm
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Hi there, quick note first off, please don’t post transaction IDs in the public forums, as they could be used to claim ownership of an account: https://wordpress.com/support/account-recovery/#account-recovery-form

If you purchase a plan, it does come with a free domain registration for the first year.

If you’d like to do that, please let us know after you’ve purchased the plan, and I’ll refund the domain registration.
sebclaret · Member · Sep 16, 2021 at 6:12 am
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Merci. Mais si je ne prends pas le plan est ce que mon site aura l’url de mon nom de domaine?
Si je dois vous informer de l’achat de mon plan à quelle adresse je vous en informe?
Merci encore pour votre disponibilité.
staartmees · Member · Sep 16, 2021 at 6:18 am
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To use a custom domain, you always need a paid wordpress.com plan.
You can inform WordPress.com Staff by posting a message in this forum.
sebclaret · Member · Sep 16, 2021 at 6:29 am
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Je viens de souscrire à un plan. Pouvez me rembourser le nom de domaine Nondits? Et comment dois-je faire à présent pour que mon URL change?
sebclaret · Member · Sep 16, 2021 at 6:38 am
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Deuxième questions : mon nom de domaine apparait comme ceci : non-d-its.fr. N’est-il pas possible de l’avoir tout attaché comme cela : nondits.fr.
Merci
staartmees · Member · Sep 16, 2021 at 7:06 am
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It seems non-d-its.fr hasn’t been registered, but nondits.fr is connected to http://nondits855355142.wordpress.com/
sebclaret · Member · Sep 16, 2021 at 7:12 am
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Que dois je faire à présent?
aleone89 · Staff · Sep 16, 2021 at 8:10 am
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Hello there,

Many thanks for reaching out.

Please can you confirm the site you’d like to use the domain nondits.fr. with please?

This will help to determine next steps.

Many thanks.
sebclaret · Member · Sep 16, 2021 at 8:14 am
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Mon site n’est pas encore activé. Il est hébergé à cette adresse: http://nondits855355142.wordpress.com/

mais je souhaite que son URL devienne : nondits.fr.
ce nom de domaine m’appartient mais je veux savoir ce que je dois faire pour le mettre en fonctionnement.

Merci pour votre aide.
sebclaret · Member · Sep 16, 2021 at 9:26 am
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I just activated my site and my URL is still this: https: //nondits855355142.wordpress.com/
whereas I paid for the domain name “nondits” and I have a plan that gives me one year free. Please find a solution to my problem.
aisajib · Staff · Sep 16, 2021 at 9:32 am
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Hi there!

It looks like you only need to make the domain primary at this point. Please follow the steps below:

1. Click My Site (at the top left of your WordPress.com dashboard) → Upgrades → Domains.
2. Click the three dots next to the domain nondits.fr. See this screenshot: https://d.pr/i/NQZ0qb
3. Choose the first option that says “Make Primary Domain”.

Once you’ve followed the steps above, the domain nondits.fr will start loading your WordPress.com site without redirecting to the WordPress.com address.

Hope that helps!
sebclaret · Member · Sep 16, 2021 at 10:10 am
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Great it works. Now WordPress must reimburse me for the 15euros domain name since I subscribed to a plan that offers me a free domain name.
Thank you for your efficiency and your availability.
aleone89 · Staff · Sep 16, 2021 at 11:08 am
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Hello there,

Quite right!

That has been refunded and should appear on your statement within 10 working days.

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