DNS Error when truing to map WP site to existing domain

en WordPress.com Forums DNS Error when truing to map WP site to existing domain

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  hmbentsen · Member · Mar 4, 2014 at 7:45 am

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  The blog I need help with is: sorenoghelle.wordpress.com

  I am trying to map the WP site to a .dk domain.
  I am following this guide: http://en.support.wordpress.com/domains/map-existing-domain/

  The domain I want to link to the WP blog is: http://sørenoghelle.dk

  When I try to update the name servers via my registrar, I get the following error:

  Error: Svar fra primær navneserver: “ns1.wordpress.com”
  Query refused [xn--srenoghelle-ggb.dk,NS,IN].
  The name server says it refuses to give us an answer.

  Please help.

  Regards
  David

  The blog I need help with is: (visible only to logged in users)

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  auxclass · Member · Mar 4, 2014 at 7:54 am

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  You might need a zone record added & the auto zone function might have not worked

  I have flagged this for the staff to help

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  lethbridgedragonfest · Member · Mar 5, 2014 at 9:29 pm

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  If I could jump in on this too, I seem to be having issues with lethbridgedragonfest.ca and the zone record is the most relevant potential issue that I’ve found so far.

  I reluctantly changed the nameservers to WordPress.com’s; it’s not clearly explained (anywhere that I’ve found) why that’s necessary. Since that change, access to the site has been inconsistent.

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  hmbentsen · Member · Mar 10, 2014 at 9:10 am

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  Is someone looking into this?!
  I need a resolution soon, or else I have to find another host for the website!

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  raincoaster · Member · Mar 10, 2014 at 9:25 am

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  It’s the weekend. Staff levels are at a minimum right now.

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  hmbentsen · Member · Mar 12, 2014 at 10:11 am

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  Been waiting +6 business days now…

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  hmbentsen · Member · Mar 13, 2014 at 7:36 am

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  This is unacceptable. We have now found another way around the issue and will not be paying WordPress for domain mapping.

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  gracejiyoung · Member · Mar 20, 2014 at 5:59 pm

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  @hmbentsen-

  Hi there,

  Sorry for the late reply! I have added a zone record for your domain. If you would like to map it to your WordPress.com site you may. :)

  @lethbridgedragonfest-

  It looks like everything is up and running! Sometimes it can take a few days to propagate.

  Feel free to reach out if you have any questions!

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