dear god where did the avatars go?

carocat · Member · Oct 4, 2008 at 9:50 am
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It’s all the avatars though.

http://carocat.co.uk/2008/10/02/dark-lake-theme-nanowrimo-and-more/#comments

Quiz: what colour hair should you have?
sundrop74 · Member · Oct 4, 2008 at 12:36 pm
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Still no avatars on my blog. Doesn’t support work ’round the clock now?
vivianpaige · Member · Oct 4, 2008 at 4:30 pm
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No avatars here, either
mark · Member · Oct 4, 2008 at 6:01 pm
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They will return – sorry for the breakage.
gordonator · Member · Oct 4, 2008 at 6:07 pm
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yup i see nothing too. :-(
carocat · Member · Oct 4, 2008 at 8:30 pm
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Thanks for letting us know, Mark.
ryan · Member · Oct 5, 2008 at 4:10 am
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Fixed.

And now the back story, for those interested. Yesterday we stopped showing avatars for pingbacks and trackbacks, by popular demand. Those don’t map to actual email addresses so it doesn’t make sense to show them. To do this we checked for particular comment types. As it turns out, Sandbox and four other themes do stuff that leads to the comment type being something unexpected. This broke avatar display for those themes. I tested the change against a bunch of blogs, but of course none of them were running one of the unlucky five. My fault, and my apologies for the avatar interruption.
vivianpaige · Member · Oct 5, 2008 at 4:20 am
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Thank goodness you found the problem. I missed the avatars!
carocat · Member · Oct 5, 2008 at 5:13 am
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Hi Ryan, thanks a lot for the explanation and for bringing the avatars back.
sundrop74 · Member · Oct 5, 2008 at 6:33 am
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Yay! Glad they’re back and thanks for fixing this on the weekend.
vixencd · Member · Oct 8, 2008 at 3:39 pm
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Hi there,

I seem to be having issues with my avatar as well! I am new at this so…It could be me?! I don’t think so though (it never is)… I am not using custom CSS though. I am using Black Letterhead theme for now while I get the hang of all this. It seems to me that by uploading an avatar (not rocket science) I would see it by now! I tried last night and again this morning. Still no nice little grey paw to show everyone.

WTF. ??? Anyone able to help me here or do I contact the big Kahuna’s?!

Thanks in advance.

vixen
vivianpaige · Member · Oct 8, 2008 at 3:44 pm
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Well, uploading an avatar is a different problem than what we were discussing in this thread. In the meantime, how about a link to your wordpress.COM blog? (The link in your user name does not lead to a wordpress.COM blog. You should consider updating your profile as explained in the sticky at the top of the forum.)

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