Currency change & Domain recovery from redemption

akumarjain · Staff · Jul 7, 2017 at 8:32 pm
Copy link

Add topic to favorites
Can the option of changing the currency be enabled for the end users?

Also, It would be great if a link to recover the domain names from redemption can be provided on the purchases page itself.

I agree that the recovery from redemption period requires staff intervention but it would be helpful if at least some hint is given as what happened to the domain or how it can be reacquired.
carlalberto · Member · Jul 15, 2017 at 10:00 am
Copy link
Hi akumarjain,

As far as I know, transactions from WordPress.com are always in USD but you have the option to make a sure answer from Staff for help.

More about getting help from Moderators: https://en.support.wordpress.com/getting-help-in-the-forums/#how-do-i-get-a-moderatorstaff-reply-for-my-question

Then please subscribe to this thread so you are notified when they respond. To subscribe look in the sidebar of this thread, find the subscribe to topics link and click it.
hacchism · Staff · Jul 15, 2017 at 12:38 pm
Copy link
@carlalberto

I think @akumarjain provided a suggestion :) He is not asking us to help him. It’s just that he wish users could have those options.
hacchism · Staff · Jul 15, 2017 at 12:41 pm
Copy link
Hi akumarjain,

I also think that those options for the end users would be helpful. However, there should be some reasons why WordPress.com isn’t providing them to the end users currently. Let’s wait for staff’s response and opinion :)
hacchism · Staff · Jul 15, 2017 at 12:46 pm
Copy link
@carlalberto

As far as I know, transactions from WordPress.com are always in USD

Btw, staffs can convert currency if users request in this forum. If you see users who want to change currency for payment, please kindly flag for staffs with “modlook” tag.
akumarjain · Staff · Jul 15, 2017 at 10:26 pm
Copy link
@carlalberto

transactions from WordPress.com are always in USD

The currency is not same for all WP.COM users.

@hacchism

It’s just that he wish users could have those options.

Yes, that’s what I wish.

Thank you both of you for sharing your views.
carlalberto · Member · Jul 21, 2017 at 4:28 pm
Copy link
Hi @hacchism,

Btw, staffs can convert currency if users request in this forum

Thanks for the correction, nice to know that :)

Hi akumarjain,

Hopefully you got all your concerns covered? If not, feel free to tag this thread with a “modlook” tag incase you need further help with the billing.
akumarjain · Staff · Jul 21, 2017 at 5:27 pm
Copy link
If not, feel free to tag this thread with a “modlook” tag incase you need further help with the billing.
Thanks for the suggestion, @carlalberto.
akumarjain · Staff · Jul 21, 2017 at 5:28 pm
Copy link
Oops. Wanted to quote and by mistake chose strong. Sorry @carlalberto

No items found.