critical error
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im getting a message when i navigate to my site saying there is a critical error and nothing gets displayed. what could this be? my plug ins are all up to date and there has been no change to my theme
WP.com: Yes
Jetpack: Yes
Correct account: YesThe blog I need help with is: (visible only to logged in users)
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Hello there,
I’m sorry to hear that you’re experiencing a critical error on your website. However, as your site is not hosted on WordPress.com, we don’t have access to specific information about your setup, and our support is limited in this regard.
To better understand the differences between WordPress.com and WordPress.org, you can refer to this informative link:
WordPress powers millions of websites, from bloggers and small businesses to massive news sites and companies. This guide will help you to understand the difference between WordPress.com and WordPress.org, and which might be the best fit for your website. Overview of Differences The same WordPress software powers both WordPress.com and WordPress.org sites. One of the main differences is hoFor assistance with resolving the critical error, I recommend reaching out to your hosting service or your website administrator, if you have one. They are better equipped to provide support and address the technical aspects of your self-hosted WordPress site.
Additionally, the WordPress.org forum is an excellent resource for troubleshooting and getting help from the broader WordPress community. You can post your query on the forum using this link: https://wordpress.org/support/forum/how-to-and-troubleshooting/
I hope you find a quick resolution to the critical error. Should you have any other questions, please feel free to ask. Wishing you the best with your website, and thank you for your understanding.
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Hey there,
As mentioned, on these forums, we can only assist with WordPress.com related issues. Therefore, I wanted to remind you about the option to migrate your WordPress site to our servers.
The content alone can be moved by exporting from Tools > Export, and then imported as per these steps here: https://en.support.wordpress.com/import/ (Tools import). To get the storage you need, and to be able to use a custom primary domain, a paid plan would need to be in place: https://wordpress.com/pricing/
Alternatively, a site can be migrated into WordPress.com, as is – including all content, themes and plugins. We make the migration process easy with the WordPress.com Migration plugin, which you can find at this link: https://wordpress.org/plugins/wpcom-migration/.
A site being migrated into WordPress.com using this plugin would require a WordPress.com Business Plan.
We provide a fully managed hosting service with a custom server environment, specifically optimized for WordPress. This means you’ll benefit from built-in security measures, performance improvements, and in-house support to address any questions or concerns you may have.
Migrating your site to WordPress.com may initially seem like a daunting task, but the advantages of our fully managed hosting service outweigh the effort involved. With our optimized server environment and tailored version of WordPress, you’ll have access to the best possible hosting service for your WordPress website.
However, if you decide not to migrate your site to WordPress.com, don’t worry! We still want to ensure you receive the help you need. The open-source WordPress forums are available to provide support, where you can connect with experts in WordPress who are well-equipped to assist you with any issues you may encounter.
We hope this information is helpful. If you have any questions or concerns, please don’t hesitate to contact us. Thank you for considering WordPress.com as your hosting solution!
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