changing payment details
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Hello, I was made administrator of this site as the blog owner needs to take a step back and rest. I want to update payment details to my credit card. How can we make this happen? I am using my WordPress account for this and would not like to bother the blog owner too much. Basically just paying for the site moving forward.
WP.com: Yes
Correct account: YesThe blog I need help with is: (visible only to logged in users)
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Hi there,
The blog owner would need to make the update in their account; alternatively they would need to transfer ownership of the domain and plan (paid items) to your account.
For the domain transfer, the blog owner themselves can do it:
For transferring the plan, we can do that, but the request does need to originate from the blog owner!
If they have a moment to send a quick request to us via https://wordpress.com/help/contact then we can help move the plan over, so you can add your card instead. -
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domain is now transferred can you initiate transfer of the plan to my user?
As we stated previously, we can only do so when the current plan owner requests it. They can reach out via their account page: https://wordpress.com/help/contact
I hope that clarifies things!
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Hello there,
You’re currently the owner of the domain, but not the site itself.
The site owner would need to initiate this transfer from their account as per these instructions here: https://en.support.wordpress.com/transferring-a-site-to-another-wordpress-com-account/
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I think there was an error in the transfer. I have initiated the transfer and had to reinvite the old owner as a new administrator. Does this mean the site no longer has an owner?
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Hello there,
The site wouldn’t be without an owner. From what I can see from the screenshot, it looks like an admin has been added to the site.
The transfer is yet to take place from what I can see.
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