Can't work on App since this morning

kristabellaweston · Member · Aug 16, 2017 at 5:47 pm
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It seems that the app is frozen on a past setting.
It tells me to download Jetpack – but it’s active (I checked)
I can’t edit posts, and the settings page is blank.
Should I delete/reinstall the app, or is it a common glitch that’ll fix itself?
Thanks in advance

The blog I need help with is: (visible only to logged in users)
timethief · Member · Aug 20, 2017 at 9:52 pm
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What is the exact version of your app?

Please post this specific info here:
(a) Exactly what kind of device you are using to connect to the internet and to WordPress.com.
(b) Exactly which browser (and version of it) you’re using by checking here if necessary http://supportdetails.com/

Then type modlook into the sidebar tags on this thread for a Staff follow-up. How do I get a Moderator/Staff reply for my question? https://en.support.wordpress.com/getting-help-in-the-forums/#how-do-i-get-a-moderatorstaff-reply-for-my-question Also subscribe to this thread so you are notified when they respond and be patient while waiting. To subscribe look in the sidebar of this thread, find the subscribe to topics link and click it.
kristabellaweston · Member · Aug 20, 2017 at 11:01 pm
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Hello – Thank you for your time.
The problem lasted a few hours, then in went back to working just fine. So, for now, everything’s good. 😊
Thanks again
~Tina
timethief · Member · Aug 20, 2017 at 11:09 pm
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Thanks for letting us know this is resolved. Best wishes. :)

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