Can't Dismiss "Domain Expired" Message

shutterbeater · Member · Aug 18, 2015 at 3:58 am
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Hello, i need help with issue on my blog. The issue is that i have chosen to let my domain expire and set the primary back to shutterbeater.wordpress.com, but whenever I visit the site I get a banner in front of the content saying that the domain expires. This banner cannot be dismissed. I don’t want to renew the domain and just want to get rid of the banner.

Many thanks for your help.

The blog I need help with is: (visible only to logged in users)
micawbr · Member · Aug 18, 2015 at 10:32 am
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Hello,
I see this is tagged for a staff member to assist. In the meantime you may want to try this: While logged into your shutterbeater.wordpress.com account, from your Dashboard go to Store > My Upgrades. Next to the domain, click the “cancel” link to remove the expired domain mapping.
annabellewinters · Member · Aug 18, 2015 at 1:09 pm
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I have a similar problem, and the option to “cancel” isn’t provided.
rachelmcr · Staff · Aug 19, 2015 at 5:16 pm
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Hi shutterbeater,

Sorry for the trouble! Your expired domain was stuck in our system — I just fixed that so you won’t see the expired domain message when you visit your site anymore. Please let me know if I can do anything more to help with that. :)

@annabellewinters, I see that Charlie helped you with this issue separately. If you have any further trouble, please contact us directly or start a new forum thread so we can continue helping you that way. Thanks!
shutterbeater · Member · Aug 22, 2015 at 7:40 am
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@rachelmcr: Thank you!

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