cant change email on general settings
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Every time I try I it says it won’t be changed until i get an email to confirm. I never get the email, and no its not in any spam folders.
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Where, exactly, are you changing the email? There are TWO places for email: on the Profile page and under Settings. Be sure to change them both.
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I have the ability to change the contact e-mail on the Profile page. However, attempting to make any changes to the e-mail address under General Settings does not work. A confirmation e-mail is never sent in order for the change to be made.
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I can change the general settings email, but not the one on the profile page. It says that the profile has been updated, but no change.
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me too! The one on the Profile Page can be changed. ( I have changed it.) But the one in General Settings can not. It says the change has been saved, but nothing has been changed!
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same here…i cant change the one under settings…
it keeps my old email address. I think its a bug.Im on a mac, what about you guys?
peace
dAlen
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The same thing is happening to me too. I never receive the confirmation email and it isn’t going to spam etc. Very frustrating!
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same here too, i can’t change it at general settings; i don’t receive the confirmation mail
anyone with an answer / solution? -
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This has happened before and only staff was able to sort it out. I would suggest contacting staff when they are open 8am-4pm Pacific time.
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Hello,
It’s the same for me, never received the mail….
How to contact the staff ? First time for me here…sorry :(Déborah.
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