Cannot change admin email address

  • admin213297343 · Member ·

    Hi,

    Every time I go to Users -> Your Profile and change the email address it says:

    “There is a pending change of your email to ” [(email visible only to moderators and staff)”. Cancel?

    Then nothing happens. No confirmation email is sent. This notification never goes away. There is no explanation as to why it will not change. I cannot figure out how to get it to make the change.

    If anyone has any helpful advice I would really appreciate it.

    Thank you,
    Scot

    The blog I need help with is: (visible only to logged in users)

  • ravichahar · Member ·

    Hey Scot,

    The website you have listed is a self-hosted WordPress website which is hosted on Bluehost.

    It means we don’t have any access to it. We’re only able to help with the websites hosted on WordPress.com.

    I recommend you contact your web hosting customer support. If you want to ask this question in a forum then use WordPress.org forum.
    https://wordpress.org/support/forums/

    WordPress.com and WordPress.org are two different platforms. To know more, please read this.

    WordPress.com vs. WordPress.org

  • staff-zinnia · Staff ·

    Good morning –

    I’m following up on the Modlook tag but it looks like things are sorted. Thanks for the help, ravichahar.

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