Cannot Access Our site Help!!

  • Unknown's avatar
    sheltonjuniorprograms1963736390 · Member ·

    I am unable to access our website can you help?
    I am unable to edit or to pay for my hosting site.
    Please help.
    We are a non-profit and I want to update our information.
    Is it blocked. I have not been on it in a few months. It’s time to update.

  • staff-totoro · Staff ·

    Hi there,

    I do not see any sites under your @sheltonjuniorprograms1963736390 WordPress.com account when I check on our end. You can confirm by visiting this page: https://wordpress.com/sites.

    I can confirm that the site sheltonjuniorprograms.com is hosted here with us on WordPress.com, but it is under a different login (username and password) than you use for your @sheltonjuniorprograms1963736390 account.

    We are not able to help here in the support forums, as verifying account ownership requires us to ask you to provide info that is best not shared in this public venue.

    With this in mind, please fill out this form here to the best of your ability: https://wordpress.com/wp-login.php?action=recovery

    This will send all the info you have to our account recovery team, and from there they will contact you directly to assist you in regaining access to the account that owns sheltonjuniorprograms.com.

    Hope this helps point you in the right direction!

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