cancel plan and refund
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I joined wordpress personal plan yesterday and paid 47.88 but then I upgraded to premium because I wanted to customize more on my website so I paid another 81.12 yesterday evening. However, I found it’s difficult for me to use these functions so I decided to cancel all my plans. I clicked cancel my premium plan first and it shows that only 47.12 is refunded. I have removed my domain as well. May I know how can I get the rest of the money refunded? thanks
The blog I need help with is: (visible only to logged in users)
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I will type modlook into the sidebar tags on this thread for a Staff follow-up. How do I get a Moderator/Staff reply for my question? https://en.support.wordpress.com/getting-help-in-the-forums/#how-do-i-get-a-moderatorstaff-reply-for-my-question Also subscribe to this thread so you are notified when they respond and be patient while waiting. To subscribe look in the sidebar of this thread, find the subscribe to topics link and click it.
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I’ve refunded the rest for you in two transactions: one for $34 CAD and one for $47.88 CAD. You should see the money appear at your bank in the next few days.
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I’m sorry to see you go! If you’re willing to talk a bit more about why the plans didn’t work out for you and what we can do to make things better, I would love to hear your feedback.
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