Blog to Book getting terminated by AVG saying Trojan file

  • camira31 · Member ·

    I had sent an email yesterday to support concerning my problem but no reply so trying again here

    I am trying to create a blog book from wordpress which I have successfully done annually for the last 11 or 12 years.

    This year when trying to upload a picture for the dedication part of my book or sign in and temporarily save my blog book . I get the following msg ( see scn dump attached from AVG)

    AVG then terminates all connections to Blog to Book as precaution

    I have checked the actual JPEG and it’s free of viruses.

    Bewildered ? is it something at wordpress ?

    Is the web addresss suspect ?

    Can you please help?

    thanks

    The blog I need help with is: (visible only to logged in users)

  • staff-zinnia · Staff ·

    Good Morning –

    Thank you for reaching out. I’ll be glad to work through this together and help you convert book #12. Congratulations!

    I took a look at the sharedbook service in my browser and there is something wrong with their site. It’s not in my scope to troubleshoot that problem. The next best step is to reach out to them directly and ask about any known issues and for help with this error. I believe it is coming from them directly based on how my machine is acting.

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