Administrative access

dixmisssam · Member · Apr 13, 2016 at 9:05 pm
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I can no longer access my site as admin. Silverwoodscondo.com. please help asap I have to make changes. Thanks. Josephine

The blog I need help with is: (visible only to logged in users)
dixmisssam · Member · Apr 13, 2016 at 10:43 pm
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I need access to my paid account, not sure this forum is the proper area to assist me with silverwoodscondo.com not silverwoodscondo.wordpress.com
timethief · Member · Apr 13, 2016 at 10:45 pm
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Who hosts that site?
dixmisssam · Member · Apr 13, 2016 at 10:47 pm
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WordPress
dixmisssam · Member · Apr 13, 2016 at 10:47 pm
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Paid domain
timethief · Member · Apr 13, 2016 at 10:49 pm
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This is what I found when searching:
silverwoodscondo.com is hosted by Automattic ie.wordpress.com
WHOIS: Click Here
IP Address: 192.0.78.24
Name Servers:
ns2.wordpress.com
ns3.wordpress.com
ns1.wordpress.com

Something went wrong with the domain mapping so let’s ask Staff to assist you with sorting this out. I will type modlook into the sidebar tags on this thread for Staff help. How do I get a Moderator/Staff reply for my question? https://en.support.wordpress.com/getting-help-in-the-forums/#how-do-i-get-a-moderatorstaff-reply-for-my-question Please subscribe to this thread so you are notified when they respond and be patient while waiting. To subscribe look in the sidebar of this thread, find the subscribe to topics link and click it.
supernovia · Staff · Apr 14, 2016 at 12:39 am
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@dixmisssam silverwoodscondo.com is listed under another account. If you own that other account, too, can you log out, then log back in using that other username?
dixmisssam · Member · Apr 14, 2016 at 4:51 pm
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the email associated with the other account is no longer valid
dixmisssam · Member · Apr 14, 2016 at 4:51 pm
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the email associated with the other account is no longer valid
supernovia · Staff · Apr 14, 2016 at 7:31 pm
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OK. I’ll contact you via email. We’ll need you to prove ownership. Talk to you soon.
dixmisssam · Member · Apr 14, 2016 at 7:50 pm
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I just paid 13$ to have silverwoods.com mapped to my other sites but it is asking me to sign in which of course i cannot. Maybe i shouldn't have just spent the $$. So sorry for the confusion.

WordPress.com Receipt #16656139

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dixmisssam

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April 14, 2016

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Receipt ID: 16656139PayPal Ref: 2LA7974727485881F

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Domain Mappingsilverwoods.com
$13.00

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$13.00*

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