Accessing word press through website login

halleski · Member · Jan 31, 2017 at 11:30 pm
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Hi there, not sure if I’m contacting the right people but…..I’ve just logged into my website that uses word press and has studio press theme and it’s not showing up with any of the admin tabs to allow me to edit my website? It just looks like it does when a customer is looking at the site? But I’m still logged in?

The blog I need help with is: (visible only to logged in users)
timethief · Member · Feb 1, 2017 at 1:22 am
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.I’ve just logged into my website that uses word press and has studio press theme

The Studiopress theme can only be used on wordpress.ORG installs on paid hosting and we don’t provide support for it as it cannot be used on wordpress.COM hosted sites. The only themes that can be used on wordpress.COM hosted sites are found here https://wordpress.com/themes/

WordPress.COM and WordPress.ORG are completely separate and have different username accounts, logins, support docs and support forums, and many people get confused about the two.

The wordpress.ORG login link is here https://login.wordpress.org/ If you do not have an account yet then click Create an account https://login.wordpress.org/register/ and if you have lost an account password click Lost password? https://login.wordpress.org/lostpassword/

This is wordpress.COM support. We provide support only for wordpress.COM hosted sites. Our support docs do not apply to
(1) local installs of wordpress.ORG software on your own server or
(2) wordpress.ORG software installs on paid hosting, and we do not provide support for them at wordpress.COM.

Also, note that we do not provide Jetpack support https://jetpack.com/support/ for sites linked to wordpress.COM accounts with the Jetpack plugin so they display on the My Sites wordpress.com account page.

Some Jetpack solutions are here http://jetpack.com/support/

Others are in the Jetpack support forum at WordPress.org
http://wordpress.org/support/plugin/jetpack

However, if help cannot be found at either one then they can file a Jetpack support ticket here > http://en.support.wordpress.com/contact/?jetpack=needs-service

WordPress.COM and WordPress.ORG are completely separate and have different username accounts, logins, features, run different versions of some themes with the same names, and have separate support documentation and separate support forums. Read the differences here http://en.support.wordpress.com/com-vs-org/

WordPress.org support docs are at https://codex.wordpress.org/Main_Page
See also https://apps.wordpress.org/support/ for app support.

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