about domain

  • marahlabel · Member ·

    Hi , i just transfer the domain to google domai but web no more work

    WP.com: Yes
    Jetpack: Yes
    Correct account: Yes

    The blog I need help with is: (visible only to logged in users)

  • saadahsan · Member ·

    If you wanna transfer domain to another domain provider, make sure to update DNS record on new domain provider to point to your hosting provider.

    You can read more about DNS pointing here: https://wordpress.com/support/domains/custom-dns/

    Hope it helps.

  • aleone89 · Staff ·

    Hey there,

    Happy to help you with this.

    In order to transfer the domain, these steps would need to be followed: https://wordpress.com/support/domains/connect-existing-domain/

    Connecting a domain is slightly different in the fact that, this does not change the domain registrars.

    Out of curiosity, are you looking to transfer the site itself to WordPress.com as well? The reason why I ask is because it looks like marah-label.com is currently a WordPress site, but is using the self hosted software.

    This site isn’t hosted with WordPress.com so our support overall is limited in this instance, but if it were hosted with WordPress.com, where updates are run automatically, we’d be more than happy to help.

    To explain, there’s two types of WordPress. The first is WordPress.com, where we provide daily backups, automatic updates, a 24/7 support service and an optimised version of WordPress. The second is self-hosted WordPress, where the free open source version of the software is installed onto a server.

    More on the differences can be found here: https://en.support.wordpress.com/com-vs-org/

    It’s possible to migrate the site over to WordPress using our migration plugin: https://wordpress.org/plugins/wpcom-migration/ and the site would need to be on the business plan.

    I hope this helps.

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