$18 domain name registration fee: I need an invoice for this.

  • pashelly · Member ·

    I have accessed the page with the $99 domain name charge already, but last year there was an additional $18 fee to register it, and I see no place that displays this charge to be paid. Please advise.

    WP.com: Yes
    Correct account: Yes

    The blog I need help with is: (visible only to logged in users)

  • staff-zinnia · Staff ·

    Howdy –

    Thanks for getting in touch. I can help you get the renewal sorted out. There are several accounts connected to the site socialworksynergy.org and that hosting plan you’re asking about.

    In order to process the renewal, one will need to be logged in to the account that made the purchase originally. It will always renew from that same account unless y’all change ownership of the upgrade to a different account.

    If y’all can’t locate the correct account we can help out by sending an email to the address on the account. We aren’t able to divulge the account details directly though. The other way to regain access is to use the payment details on this form:

    https://wordpress.com/support/account-recovery/

    I hope that helps. Write back and let us know.

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