wont let me access editing tools
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I turned off the business plan and now it will not let me edit pages but keeps sending me to a log on page when i try when then send me back to the editing dashboard but when I click on “All pages” it asks me to log in and so on and so on..
AI help is useless as it points me towards jetpack – settings but i cannot access that as it is back to the free plan.. HELP!!
The blog I need help with is: (visible only to logged in users)
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The “login loop” you’re experiencing on charles-butler.co.uk is a classic conflict caused by your browser trying to use “Business Plan” session cookies to access a site that has reverted to a “Free Plan” structure. When you downgraded, the advanced Jetpack-enabled login system was deactivated, but your browser is still sending outdated credentials that the simplified WordPress server now rejects, resulting in the endless redirect back to the login page. To break this cycle, you must clear your browser’s cache and cookies specifically for WordPress.com and your domain, or simply open an Incognito/Private window to log in fresh. If the issue persists, it’s likely because the “plugin-enabled” version of your site is still cached on the server side; in this case, navigating to wordpress.com/sites and selecting the site directly from your global list—rather than using a bookmarked dashboard link—will usually force the correct, simplified editor to load.
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Thanks for the advice, just tried this and opening up a totally different browser that i havent used before and still isnt working.
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Hi there!
Thanks for the update. It appears there was some issue with the site upon deactivation of the Business plan.
I have sent you an email with further details. We are investigating further and will continue update on the email.
To avoid any confusion, I am closing this forum thread.
- The topic ‘wont let me access editing tools’ is closed to new replies.
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