White Screen When Editing Pages

  • Unknown's avatar
    alexmdelrio3 · Member ·

    Hi,

    I’m trying to edit the pages on my company’s website. When I click edit on any of the pages, nothing comes up except for an entirely white screen. I’ve tried finding solutions for this and saw that it was recommended to disable all plugins and reset to a default theme. However, I’ve tried both methods and nothing seems to be resolving the issue. Please help!

  • Unknown's avatar
    justjennifer · Member ·

    Hi there, you haven’t provided the address of the site you need help with, but if you are disabling plugins and resetting the theme, it is likely that your site is using the open source WordPress software rather than being hosted here on the WordPressdotcom platform. You’ll want to head over to https://wordpress.org/support where they have more experience with the software you are using. If you don’t have a username on the ORG forums you can register one on the top of that page.

    Just to clarify, this support forum assists users of the WordPressdotcom platform. WordPressdotcom (where we are ) and WordPress are separate entities with different documentation and support forums. More information about the differences can be found here: https://en.support.wordpress.com/com-vs-org/

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