The payment for the upgrade plan has failed

  • Unknown's avatar
    gofycgo · Member ·

    I’m trying to complete my payment, but the website indicates that purchasing is currently disabled. Could you please help re-enable it so I can proceed?

    The blog I need help with is: (visible only to logged in users)

  • Unknown's avatar
    james3265166 · Member ·

    The “purchasing disabled” message on your site is typically a security lock triggered by an unverified email address or a regional billing mismatch detected by the WordPress.com payment processor. When your account is in this “restricted” state, the checkout system is automatically paused to prevent unauthorized transactions or “card testing” bots from using your site’s billing portal. To re-enable your ability to pay, you must first confirm your email address via the activation link in your inbox and then navigate to Upgrades > Cart to clear any “stuck” or expired items that may be jamming the current checkout session. If the error persists after these steps, it usually indicates a manual billing hold that requires a brief identity verification from the WordPress.com support team to ensure your payment method and account location align with their security protocols.

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