Take down website from ex-vendor

Forums / Take down website from ex-vendor

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  wilopocargo · Member · Feb 7, 2026 at 8:12 am

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  Hi there,

  There’s a website that I need to take down, since our ex-vendor doesn’t maintain it anymore, is it possible? if yes, how?

  PS: I tried to copy-paste the link here, but it seems it’s a private link, and I don’t find any option to “hide for public”.

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  staartmees · Member · Feb 7, 2026 at 1:04 pm

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  Without knowing the URL of that site we can’t help.

  You must also know we can only help with sites running on the wordpress.com platform. WordPress.com doesn’t take down a site on demand, only the owner can do so.

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  wilopocargo · Member · Feb 9, 2026 at 4:35 am

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  Hi there,

  Thanks for the replies. Here’s the URL, it’s running under WordPress.com and we’re the owner of that business (if need legal prove, we can provide that, but seems not in this public forum).

  The reason we want that way is we temporarily shutting down our business lines for that, so we just want to clean it.

  Thanks!

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  staartmees · Member · Feb 9, 2026 at 9:38 am

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  Best solution is to set your site to private – https://wordpress.com/support/privacy-settings/make-your-website-private/

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  wilopocargo · Member · Feb 13, 2026 at 7:37 am

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  Sorry for our late replies.

  We didn’t have access to its administration login, so we couldn’t set it private nor do any changes. Is there any other option to take down that from the WordPress.com themselves?

  Thanks!

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  staartmees · Member · Feb 13, 2026 at 9:57 am

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  As you have a paid plan, you must use the Transaction ID to restore access – https://wordpress.com/support/account-recovery/?_gl=1*1314lvf*_gcl_au*MTUxNTM3MDM4My4xNzY5MTAyMzYw#transaction-id

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