Refund Request

victorianboss · Member · Oct 12, 2017 at 1:32 am
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Transaction ID: 0HH36128AE191130B

Hi I’ve cancelled both the plan and the domain but somehow WordPress didn’t refund the domain price. Please help thanks.

The blog I need help with is: (visible only to logged in users)
vishalmukadam · Member · Oct 12, 2017 at 7:29 am
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Hi, @datingsimgame

I am adding modlook to this thread so someone from staff will get back with you with the resolution.
Meanwhile please read this https://en.support.wordpress.com/refunds/

Please note that If I cancel the domain, there is no guarantee it will become available to register somewhere else, and you may not be able to get it back.

Best Wishes!
vishalmukadam · Member · Oct 12, 2017 at 7:31 am
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Correction

Please note that If you cancel the domain, there is no guarantee it will become available to register somewhere else, and you may not be able to get it back.
gemmacevans · Member · Oct 12, 2017 at 8:45 am
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Hi datingsimgame,

Your account shows you recently cancelled a dispute against your payment to WordPress.com and part of your plan had been refunded. I’ve just refunded the remaining $39.15 to you and there is a copy of the refund receipt in your Billing History:

https://wordpress.com/me/purchases/billing

Refunds usually take 7-14 business days to show on your statement, although international refunds (outside the US) can take a little longer.

As the dispute has been cancelled, the lock on your account has now been lifted.

Please let me know if you have any questions.

All the best!

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