Gravatar – Promo Code
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Hello guys,
when I search an url for my gravatar account, it shows the first year is free 0€, and next year are paid ; wonderful.
But when I add the domain name request in my basquet, the promo is not applied :'(
Bug ?
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Hi there,
Thanks for the details.
The “free for the first year” offer for Gravatar custom domains is only available the first time a domain is registered on a Gravatar account. If a domain has already been registered previously on that same account, the discount won’t apply at checkout and the domain will show at the standard price.
This is explained here: https://wordpress.com/support/gravatars/custom-domains-for-gravatar/
Can you confirm whether you’ve ever registered a domain for this Gravatar account before (even if it was a different domain)? If you share the domain you’re trying to register (and optionally the Gravatar account email/username), we can double-check what’s going on. But please send this information to our email, help@wordpress.com for security reasons. Thank you!
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Hello,
no I have never register another domain with this Gravatar account that is very new
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Hi @mysteriouslyfading19e247a530,
Could you head over to your Gravatar profile here: https://gravatar.com/profile and click on Smart Redirect from the left-hand menu? From there, you should be able to grab the domain directly.
Just make sure the domain ends with one of these:
.bio
.contact
.cool
.fyi
.guru
.info
.life
.link
.live
.ninja
.place
.pro
.rocks
.social
.worldIf it’s still not working, please send us an email at help@wordpress.com with a quick note about what’s happening and the exact domain you’re trying to purchase. We’ll take it from there and make sure you’re supported all the way through.
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