Can’t access my account

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  dmbcmurphy · Member · Feb 11, 2026 at 3:12 pm

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  After 15 years with WordPress, my account was recently blocked. Part of the problem may be that in trying to unblock myself I may have unintentionally replaced my user name Pepe Murphy with my real name (David Murphy). Also my old email address – (email visible only to moderators and staff) – is now defunct so I no longer have access to the e-address I used to open the account in 2011. That old email needs to be replaced with (email visible only to moderators and staff) Can someone please help me access my account – I’d hate to lose it after 15 great years!

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  staff-greendrift989 · Staff · Feb 15, 2026 at 5:33 am

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  Hi there,

  Thank you for sharing the details. I would advise you to contact our Account Recovery team directly at this email address: passwordhelp@wordpress.com
  
  Please share as much information you can and our team will work with you to see what options are available for recovering your account.

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