Cannot able to login : TOTP lost

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  gouravnotesf15e6d8741 · Member · Feb 11, 2026 at 4:34 pm

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  I had a account on wordpress, I set a TOTP and due to some reason my phone got reset and i lost it, now I cannot able to login, even after password change I cannot do anything, please tell me how can I reset the TOTP, i own the gmail that is connected to it, i know the domain, the ID and the password, still cannot able to reset TOTP nor able to login

  The blog I need help with is: (visible only to logged in users)

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  staff-greendrift989 · Staff · Feb 15, 2026 at 5:36 am

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  Hi there,
  
  Can you please contact our Account Recovery team directly regarding the Two-Step Authentication on your account?
  
  You can send an email to passwordhelp@wordpress.com from the email address associated with your account, clarifying you’re having 2FA issues. Our team can work with you on this.

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