Request refund double payment

  • claudiaebeling · Lid ·

    Hello,

    On the 6th of May I purchased a host name avonturenblog.com via your company. I did this in combination with the free blog service. I was registred as blog58006.wordpress..com.
    The invoice VAT nr. is 250364168-0001.
    Today I found out I need additional features for my blog, for which I apparently need the Explorer license. I therefore paid an additional 116,16 euros.
    The invoice VAT nr. is 250364168-0002.
    This license also includes a personal domain/hoste name. As I already purchased that, I would like the first payment of 14,52 euros to be refunded.

    As a side note: Even though a free personal hoste name should be included in the price of the Explorer license,, I did not get to possibility to choose one, should I have wished for an additional one; I was directly linked to the payment page.

    Kind regards, Claudia Ebeling

    WP.com: Yes
    Jetpack: No
    Correct account: Yes

    De blog waarbij ik hulp nodig heb is (alleen zichtbaar voor ingelogde gebruikers).

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