Knowledge Base

Knowledge Base is an easy to use WordPress plugin that allows you to create a knowledge base / FAQ section on your WordPress blog.

This is perfect if you have single or multiple products and want a single knowledge base with little effort.

The plugin was born after I tried several free plugins and themes out there and that couldn’t fit my purpose. It’s designed to be very easy to install and use out of the box.

You can view a live demo of my own knowledge base.

Terminology

• Articles: A custom post type wz_knowledgebase is used to store all the knowledge base articles
• Sections: A custom taxonomy ( kbcategory ) used to create the knowledge base. You will need at least one category in order to display the knowledge base. These categories can be added under Knowledge Base > Sections
• Tags: Additionally you can use tags ( kbtags ) can also be used for each knowledge base article.

Main features

• Supports unlimited knowledge bases using different sections with unlimited nested levels
• Inbuilt styles that display the knowledge beautifully and are fully responsive – Uses the Responsive Grid System
• Customizable permalinks: Archives are enabled so your knowledge base can be viewed at /knowledgebase/ automatically on activation. You can change this in the Settings page
• Shortcode: [knowledgebase] will allow you to display the knowledge base on any page of your choosing. For other shortcodes, check the FAQ
• Gutenberg block: You can display the knowledge base using a block. Find it by typing kb or knowledge base when adding a new block
• Breadcrumbs: Default templates include breadcrumbs. Alternatively, use functions or shortcode to display this where you want
• Widgets: WZKB Articles, WZKB Sections and WZKB Breadcrumbs
• Inbuilt cache to speed up the display of your knowledge base articles

Contribute

If you have an idea, I’d love to hear it. WebberZone Knowledge Base is also available on Github. You can create an issue on the Github page or, better yet, fork the plugin, add a new feature and send me a pull request.