WordPress HelpDesk & Support Ticket System Plugin – Octrace Support

Octrace Support is a help desk & support ticket system plugin that helps manage your support requests with ease directly from your WordPress site.

Easy support requests management – Spend less time and effort on providing support for your customers and focus on your business instead.

Enjoy Quick and Simple Integration – Just copy-paste two shortcodes from the documentation into your website to start.

Features

• Basic Support Functionality
• Unlimited Support tickets
• Unlimited websites
• Ticket Attachments
• Support Satisfaction Survey
• Ticket Private Notes
• Support Agents Roles & Permissions
• Custom Support Statuses
• Ticket Scheduling
• Guest Tickets

PRO

Extend the basic functionality with Octrace Support PRO version, which includes the following extra features:

• Email Support Module
• Support Products Module
• Automatic Tickets Assignment