Ultimate FAQ Accordion Plugin
Having an FAQ section or knowledge base on your site is essential to make sure you are not losing customers and to reduce your support load.
With this plugin and its simple UI, you can quickly create FAQs and add them to your site using the included blocks, patterns or shortcodes. It works with WordPress’s built-in editor as well as third-party editors like Elementor and is translation-ready, with many already available here.
All this in an accordion layout that is automatically responsive and adapts to any site!
Key Features
- Add an unlimited number of FAQ entries, categories, tags and pages.
- Display your FAQs anywhere with the included Gutenberg blocks and shortcodes.
- FAQ accordion layout that automatically adapts to fit in any site and on any device.
- Works with third-party editors like Elementor.
- Easily translate FAQ entries using WPML, Loco Translate, Polylang, etc. With many translations already available here!
- Automatically adds FAQ and FAQPage structured data.
- Advanced FAQ and category sorting and ordering options.
- Zero coding!
Get Set Up in No Time!
When you first activate the plugin, it will automatically run a walk-through, which will help you create your FAQs and add them to a page.
Google Optimized
The plugin includes full FAQPage and FAQ schema structured data markup, in LD+JSON format. So, when your page is indexed, Google will know it’s an FAQ page and can list it accordingly in search results.
Multiple Languages? We’ve got you covered!
Your FAQs are created using a post type. This means it works out of the box with language plugins like WPML, Loco Translate and Polylang. There are also many community translations already available here. And, of course, we include an up-to-date .pot for good measure, in case you like to create your own custom translations.
Customization Options
We’ve included (in the free version!) advanced customization features that let you choose what elements show for each FAQ (e.g. categories, tags, author, date, etc.), set the order of your FAQs and categories, fine tune accordion behavior, add your own custom CSS and more!
FAQ Statistics
Statistics and view counts are automatically enabled, so you can easily keep track of which questions are the most popular.
Comments
We’ve included the ability for you to enable comments on FAQs, giving you a platform to communicate with your users/customers and help improve not only your knowledge base, but your overall product or service. This makes use of WordPress’s built-in comment engine, which means seamless integration and you can use WordPress’s comment and moderation settings to fine tune the experience.
Powerful FAQ Search (Requires Premium)
Have a big knowledge base? Our powerful search engine eliminates the need for your customers to scroll through endless FAQ entries to find the info they need.
- Add the FAQ search form anywhere on your site via block, pattern or shortcode.
- It uses asynchronous requests to search your whole database of FAQs in real time, without having to reload the page.
- It comes with an option to display your FAQs on page load, so you can use one block for everything. No duplicates. No mess. Super easy for your users!
- Enable the highlighting and auto-complete options for an even better experience.
WooCommerce FAQ Support (Requires Premium)
With our built-in WooCommerce integration, you can easily add FAQs to your product pages.
- Adds an FAQs tab to product pages.
- Uses the same adaptive layout for seamless integration with any theme.
- Options to automatically or manually add FAQs to a product.
- Automatically: Just create an FAQ category that matches the name of a category or product from your WooCommerce.
- Manually: Go to the WooCommerce product edit screen and add the FAQs you want.
Let People Submit Their Own FAQ Ideas (Requires Premium)
Want to give your customers the power to make your knowledge base better? Add a submission form anywhere on your site using the included block or shortcode, so people can give new question ideas and even optionally include a suggested answer.
Need More? We’ve Got You Covered with the Premium Version!
Enhance your user experience by customizing the plugin to your exact needs with the following premium features:
- Additional FAQ layouts
- 15 icon sets for the toggle symbol
- WP Forms Integration
- Drag and drop FAQ ordering
- Social media sharing
- FAQ animation options
- Add custom fields to your FAQs (e.g. links, text areas, dates, files, etc.)
- SEO-Friendly pretty permalinks
- Spreadsheet export and import
- Export all FAQs to a PDF (e.g. to create a user manual)
- Advanced styling options
- FAQ labelling options
For further information and purchasing options, please visit our WordPress FAQ plugin homepage.
Want to Try Out the Premium Version for Free?
We’re happy to offer a free 7-day trial of the premium version of the Ultimate FAQ, which you can use to test out features like the search form, custom fields and styling options!**
Customize Your FAQs with the Included Template System
The Ultimate FAQ plugin front end is built on a series of templates that can be customized by creating your own version of the template files (to modify and/or overwrite the existing ones). This gives you a powerful and non-destructive way to customize the look and functionality to your exact needs. More info about this can be found in our documentation.