Tags » Value 2

It’s Called ‘Price Coherence,’ and It’s Surprisingly Bad for Consumers

It’s Called ‘Price Coherence,’ and It’s Surprisingly Bad for Consumers

Carmen Nobel

HBS Working Knowledge | 23 March 2015

In many markets, a product is offered at the same price regardless of whether it is sold directly by a retailer or through an intermediary. 153 more words

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Teams Score with ‘Fan-Tastic’ Engagement

Teams Score with ‘Fan-Tastic’ Engagement

Mila D’Antonio and Judith Aquino

1to1 Media | Published 03/23/2015

Here’s how the Boston Red Sox, Cleveland Cavaliers, San Antonio Spurs, and Maple Leaf Sports and Entertainment are winning the loyalty of today’s interconnected fan. 110 more words

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Seven steps to better customer experience management

Seven steps to better customer experience management

KPMG

It costs many times more to acquire a new customer than retain an existing one. However, not all customers are created equal. 204 more words

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Why Your Customer Loyalty Program Isn’t Working

Why Your Customer Loyalty Program Isn’t Working

Michael Schrage

Harvard Business Review | March 10, 2015

Aggressive moves by airlines to migrate frequent flyer metrics… 189 more words

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5 Ways to Make Your 30s Flirty & Thriving

So I feel the need to preface this post by saying, that I really haven’t figured that much out just yet.  I simply know that I am loving being in… 329 more words

A Few Of My Favorite Things

When Does the ‘Human Touch’ Matter in Retail?

When Does the ‘Human Touch’ Matter in Retail?

Knowledge@Wharton

In a 2012 interview that aired on CBS This Morning, Amazon CEO Jeff Bezoswas asked by journalist Charlie Rose… 194 more words

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REPOST: Are you beautiful?

I came across this post entitled “Are you beautiful? I asked 100 men what ‘physical beauty’ is and the results shocked me” earlier this week and found myself drawn to the title and perhaps this photo of Marilyn Monroe looking incredibly…normal. 627 more words

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