Tags » Reputation Management

FIFA FEELING THE HEAT OVER CORRUPTION CHARGES

This was always going to be a momentous week for FIFA.

It is the week of the presidential elections, which see incumbent Sepp Blatter take on  627 more words

Reputation Management

DEFLATEGATE: HOW TO MAKE SURE A PR CRISIS DOESN'T TURN INTO A MAJOR FUMBLE

For the NFL, 2014 was a year of crisis after crisis. The League and NFL Commission Roger Goodell came under heavy scrutiny and criticism for failing to punish key NFL players guilty of… 587 more words

Reputation Management

Sorry I’m Not Sorry: Life, Lilly, and the Pursuit of a Hot Mess

Earlier this week, New York Magazine posted a photo tour “Inside Lilly Pulitzer’s Pink and Green Headquarters” for “a behind-the-scenes look at one of the most successful lifestyle brands to date.” Unfortunately, all that glitters isn’t gold and some fat-shaming cartoons posted in an employee’s cubicle were photographed. 562 more words

Crisis Communication

Sorry I'm Not Sorry: A Social Reputation Management Playbook by Britt McHenry

ESPN was pushed into another round of full-on damage control this week after reporter Britt McHenry’s customer service tantrum went viral, but the aftermath provided brands everywhere with a valuable refresher course in social reputation management. 563 more words

Crisis Communication

Reputation Management and Shark's fin soup

INTRODUCTION

In China, few dishes are more consistent a staple dish of the wealthy than shark’s fin soup. It has been very popular since the Ming Dynasty era (1368-1644) and continues today (Li and Weil, 2013). 1,321 more words

Marketing