Tags » Open Innovation

How to Work Like a Startup

Startups are some of the most successful and innovative businesses out there right now. Their very nature makes them primed for innovation programs and effective development of new ideas. 203 more words


One Weird Thing About Customer Satisfaction

Here’s one weird thing about customer satisfaction: it may be that your employees have the key to improving it. After all, employees are the people who interact with customers on a day-to-day basis, and are most aware of common concerns amongst customers, as well as improvements that will have the biggest impact. 276 more words


Living Innovation at Merck Serono, with Ulrich Betz

Dr. Ulrich Betz is Head of Innovation & Entrepreneurship Incubator’ at Merck Serono, and I met him at Barcelona Innovation Excellence conference 9th edition where he delivered a fantastic presentaion on innovation at Merck Serono. 1,295 more words


Starting with a Great Strategy

More and more these days, great organizations are employing innovation programs. These organizations have come to realize that, in order to stay relevant, it’s imperative to continue evaluating and growing. 180 more words


4 Tricks to Building a Successful Open Innovation Program

One of the most critical professional challenges that employees face today is being able to successfully manage positive change within their organization. Innovation is has become a watch word, with so many divisions not being able to find enough valuable ideas and then successfully manage those ideas into a commercial offering that sometimes companies even respond to customer tickets and bugs and simply label those results as “innovation.” 152 more words


Collaboration Workshop Reflections

Last week I delivered the first round of workshops for the BBC Academy on Collaborative Innovation. The full title was (and this was not my call) “ 579 more words

How consumers co-create? by Nicholas Ind

Nicholas Ind is a writer and partner in Equilibrium Consulting. He is a member of the advisory board of Corporate Reputation Review, the editorial board of the Journal of Brand Management, and an Industrial Fellow at Kingston University. 484 more words