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6 tips for handling difficult clients

By Mariama Holman and Kate Buhr

At one point or another, everyone runs into a challenging client. They are rude, demanding, curt, and maybe even curse over the phone. 588 more words

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The best sales people don’t sell; they help people buy

At times, sales representatives are stereotyped as only concerned with the end result, the sale, and not the client’s decision-making journey. The best sales people take their client’s wants and needs and provide them with the product or service that best accommodates those needs. 555 more words

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Guest Blogger, Lucy Fulls: They’re All Gonna Laugh at Me! – And Other Fears of New Employees

So here I am, the new kid. It’s familiar territory. I’ve had my fair share of first days. Whether it’s a new school or new job, not to brag, but I’ve gotten good at… 1,614 more words

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3 ways intramurals help employees succeed at work and beyond

Christina, a sales representative on floor 8, was greeted with cheers and applause as she trudged towards the base ready and willing to hit a home run. 439 more words

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Emma Fitzpatrick shares 3 powerful new ways your business can use social media

The longer social media thrives, the bigger the role it will play in companies. Today, 81 percent of businesses both small and large are using social media. 458 more words

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Your Silent Salesman

B2B buyers are smarter than ever
Last week the Executive Board released a staggering statistic.  Staggering in that it made a lot of sense but at the same time staggering that business was going on “as usual.” 421 more words

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Adios AIDA and ABC

Managers of teams and departments certainly appreciate a good anecdote.  A tool to help communicate a point.  Well stated advice from a successful predecessor or a seasoned veteran. 438 more words

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