Tags » Mediation

The Upside of Anger? I Rarely Find One Anymore

I work with the public and am a clearinghouse for complaints, so I deal with a lot of angry people. Sometimes I’m the target, other times I’m paid to listen. 1,051 more words


Implementing Regulation on ORD for consumer disputes

The following Implementing Regulation on online dispute resolution for consumer disputes has been published at the OJEU (L 171, 2.7.2015, p. 1):

Commission Implementing Regulation (EU) 2015/1051 of 1 July 2015 on the modalities for the exercise of the functions of the online dispute resolution platform, on the modalities of the electronic complaint form and on the modalities of the cooperation between contact points provided for in Regulation (EU) No 524/2013 of the European Parliament and of the Council on online dispute resolution for consumer disputes. 6 more words

Child Custody: It doesn't have to be all or none:

The quickest way to start conflict between separated parents is to talk to them about child custody. The mere mention of the word conjures up images of one parent winning the kids with the other parent losing. 778 more words

Mind Intrusions

Often if we have problems which we feel are insurmountable we imagine all sort of further catastrophes are lurking in the bushes waiting to pounce on us, and we worry and worry and make ourselves ill, emotionally and perhaps physically.  597 more words



Do you find that you often make assumptions and then act on them?  Does this become a source of annoyance to others?

Do others’ make assumptions about you and cause you annoyance and even hurt? 600 more words


As one chapter ends, another begins

A little over two years ago I shared with you my joy at being accepted into the Master of Laws (LLM) program at the University of Sydney. 630 more words


Mystical Poetry, A Meditation

I put several poems up today after meditating all day and worshiping. They came spontaneously from the deep. I wrote them on two napkins furiously at lunch, front and back. 451 more words

Mystical Poetry