Tags » Internal Communications

Making 'sorry' the hardest word will choke you

Recent acts of public contrition have reminded me of such public acts of my own.

I’m an internal communicator and, in the not too distant past, have had cause to apologise to my internal audience. 1,109 more words

Crisis Communications

A Book Review of Fitzpatrick and Valskov's Internal Communications - A Manual For Practitioners

As I have no practical experience of being an internal communicator, I decided to give Internal Communications by Fitzpatrick and Valskov a trial. It was great to learn how internal communications (IC) can affect staff turn-over, employee engagement and overall productivity of businesses. 287 more words


How To Explain Your Business To Employees

I recently published posts on internal communications, including one on building a successful intranet site.

This post is about developing an intranet site to explain what a business division does to employees who have no clue how your division contributes to the company. 542 more words


Buffer has been hacked: A case study in online crisis communications

Submitted to the University of Technology, Sydney in 2015.

It can be argued that it is through the actions and communications of an organisation in crisis that their values, teamwork, and relationship with publics can be most accurately discerned. 2,974 more words


How Inspired Is Your Brand?

Do you market to your employees as powerfully as you do to your customers?

It seems that marketing teams are always customer facing. Sure that’s where the sales dollars are, but why stop there? 245 more words


Communicating Effectively With Your Team

Communication between management and employees is crucial to the success of any company. Messages must be both meaningful and effective. Not only does this communication allow businesses to tap into the insights of their staff, it also enabled workers to feel happier and more engaged- leading to increased productivity. 313 more words

A Lot of Information In a Small Package

Infographics are a great way to get the attention of people who have no attention spans anymore.

By Steve Crescenzo

Infographics have been taking the corporate communication world by storm. 563 more words