Tags » Improving Your Bottom Line

TIP OF THE WEEK - NOVEMBER 13, 2014

To check out how critical excellent customer service and strong leadership are to business success, check out an episode of Restaurant Stakeout.

Customer Satisfaction

INCREASE PRODUCTIVITY WHILE CUTTING COSTS? YOU CAN DO BOTH!

Being able to both increase productivity while cutting costs sounds like an impossible dream, doesn’t it? It’s actually fairly easy to do. It is possible to increase productivity and at the same time, decrease the cost of materials and labor. 580 more words

Customer Satisfaction

TIP OF THE WEEK - Oct. 9, 2014

Don’t treat your smaller customers like second class citizens. You never know where the lead for your next big customer is coming from. Your smallest customer could refer your biggest customer ever.

Customer Satisfaction

TIP OF THE WEEK – OCTOBER 2, 2014

As often as possible, engage your employees in collaborative planning and decision making. This has two benefits. One, it helps morale, especially when you use their input. 296 more words

Customer Satisfaction

CREATING CCFQ - A COMPANY CULTURE FOCUSING ON QUALITY

In “Attitude is Important,” we explained why a company culture focusing on quality (CCFQ) is a key component in every successful quality assurance program and gave some tips for how to create one. 709 more words

Customer Satisfaction

TAKE TIME TO SAVE TIME

Spending a few extra minutes at the start of a task to plan it out saves time in the long run. That sounds contradictory, doesn’t it? 730 more words

Customer Satisfaction

ATTITUDE IS VERY IMPORTANT

Do you remember the last time you experienced poor customer service, whether at a store, restaurant, doctor’s office, or someplace else? Did it make you feel good about the business or make you consider looking for another provider? 653 more words

Customer Satisfaction