Tags » Financial Ombudsman Service

Ombushambles III: An open letter to Harriett Baldwin

Today the Financial Ombudsman Service published its annual review for 2014/15, and no doubt a copy has landed on your desk as Economic Secretary to the Treasury with responsibility for financial regulation. 855 more words


the Institute of Paralegals

Who We Are

We are the oldest not-for-profit, incorporated professional body for paralegals in the United Kingdom.

We were incorporated in 2003. In 2005, we were granted institute status by the Secretary of State for the Department of Trade & Industry, after proving that we met the government’s requirement that we were a… 337 more words




The Financial Conduct Authority (FCA) sets the scene by telling us that financial services firms report about five million complaints each year, paying out… 846 more words


The age of the Loan Shark

Most of us know all too well the dangers of payday loans, but they can often seem like the only solution to those in financial difficulties. 490 more words

CPC Worldwide

Official Complaint To Lead Ombudsman

I’ve written to the Lead Ombudsman, Mr Simon Rawle, 4 times asking to register an official complaint and he has refused to respond – so here’s another one. 1,617 more words

Sun Life Insurance

FOS rules ‘advice' unsuitable on exec-only sale

A presentation given by an IFA at a ‘money club’ is set to cost the firm £45,000 in compensation after the Financial Ombudsman Service (FOS) ruled its slide show strayed into advice.


Adjudicators & Ombudsmen

Mr Gault cannot say for certain that a different outcome would have occurred under the original investigation. However, where our service investigates “INVESTIGATES”? a complaint we rely on the business to forward documentation that relates to the complaint. 431 more words

Sun Life Insurance