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Is Big Data a game changer for offline retail stores?

Remember the time you went to an electronic shop near you to see how it feels like to hold a Samsung Galaxy Note 2 with a 5.55 inch touch screen and what titanium grey looks like? 624 more words

Big Data

IBM's future is in the clouds. But for now, it's more like a patch of fog

It’s no surprise that the centenarian technology company IBM is undergoing a bit of a pivot. The company’s once healthy computer hardware business is no longer the sales engine it used to be, exemplified by a big decline in that unit’s revenue in the… 585 more words

Tech

Shaping the IVR of the Future Will Require New Technology and Some Common Sense

Summary Bullets:

  • As any customer service satisfaction survey will reveal, today’s interactive voice response (IVR) systems, which were designed to encourage self-service, cut costs and speed up interactions, are brimming with problems and often result in an increase in customer calls to live agents and diminished overall customer satisfaction and loyalty.
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Communicate

Starting off with Big Data

It is common amongst companies to start panicking when going to adopt Big Data for analytical purposes. While they may look into hiring professionals to help ease into the transition, some make the mistake of going at it themselves. 506 more words

Big Data Analytics

The Future of Healthcare Analytics

The healthcare industry has been leagues behind others when it comes to adopting the latest technology to its benefit. As the current US government moves forward pushing healthcare adoption, key players in the industry are looking for technology implementation and working towards the development of interoperable platforms which can provide with increased quality across the industry and reduced cost all around. 490 more words

Analytics

Digital Marketing Services Firm MindMingle Launches

DETROIT — Several entrepreneurs with more than 20 years of experience in digital marketing and data analytics have launched MindMingle, a startup in web marketing. 120 more words

Featured

Big Data: Can Numbers Explain Everything?

(photo: Rijmenam, M. (n.d.). Datafloq – Connecting Data and People. Retrieved from Datafloq)

    Big data is a broad term of large data sets that provide insights through continuous analysis, decision-making methods based on data tests/hypothesis…etc. 890 more words

Digital Marketing