Tags » Customer Happiness

How Much Is Your Customers Happiness Worth?

Every person has a value. Our value goes up and down on a scale. Most people refer to it as a “good vs evil” scale.. but I like to think of it as my “sunshine” scale. 320 more words

My Monthly Business Journal

E-Commerce Packaging Ideas Your Customers will Love

For a customer, receiving a package from the online retailer is supposed to be a wonderful experience. It is like receiving a gift one bought for oneself some time ago. 641 more words

Ecommerce India

Pricing Strategy: It IS Rocket Science

The other day, I went on eBay to buy myself a handheld microscope. What I noticed was that there were multiple sellers selling what seemed to be the same product at different prices, starting from Rs.599 all the way to Rs.1299. 626 more words

Online Selling

How to Cut Down Your Order Processing Time

The ability to process orders quickly and efficiently is a benchmark for a good online retailer. Being able to do this not only means that the customer is left satisfied, but it also reflects upon the sales and profit margins of the retail enterprise. 633 more words

Online Selling

How to Keep Negative Reviews at Bay

In a world where you are continuously evaluated by online word-of-mouth and sellers’ ratings, negative reviews are every online seller’s boogieman. In all honesty, we have rarely experienced any customer buying a product without spending time in reading the previously written reviews for both the product and the supplier. 648 more words

Online Selling

How to Lose Your Customer's Trust in 5 Simple Steps

Everyone always talks about how important it is to gain customers’ trust, how it is directly proportionate to an increase in your business and how profitable it is to do so. 542 more words

Online Selling

5 Things NOT to do with Your Online Retail Store

Managing your online retail store can be a very rewarding experience. There are things that you really ought to do while managing your online store, and we have written about them previously. 527 more words

Online Selling