Tags » Brooks Brothers

Look of the (Golden) Day

Rocking my new Brooks Brothers Golden Fleece tie. Picked up for an insane $13 on clearance at work. Seems people avoid 4″ ties like the plague these days, not this dapper fellow! 57 more words


The customer would be satisfied with consistency -- the metrics of Customer Experience.

The past is where we want to go

The explosion of digital channels has created a fragmented Customer Experience where each channel seems to have its own face to the customer. 2,749 more words