Upgrades

Adding Storage Space

All WordPress.com sites come with 3 GB of space for uploaded files and images. Upgrading to a WordPress.com Plan comes with additional space depending on the plan.

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Add Storage Space

In order to upload certain file types, you will need the appropriate plan. For example, with the WordPress.com Personal plan or higher, you can upload audio. To upload videos, you would need a WordPress.com Premium plan or higher.

Click here to learn more about accepted file types.

If you run out of space or would like to upload other types of files, you can upgrade to a higher plan. Additionally, some alternatives are:

  • Use an external hosting service such as Flickr or YouTube, and embed remote images and videos.
  • Upload to a dedicated file hosting or file sharing service.

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How Much Storage Space Do I Need?

These general guidelines may help you decide how much storage space you need for your WordPress.com website:

  • If you are creating a website with just a small number of images, such as for a personal blog, side project, or a simple landing page, start with the Personal plan for 6GB of storage space.
  • If your website will be media-heavy with lots of images (and maybe videos too), choose the Premium plan for 13GB of storage space.
  • If you plan on uploading many images and/or video files and feel you will require a large amount of storage space, the Business and eCommerce plans each come with 200GB of storage.

Keep in mind that factors other than storage may influence your choice of plan. See this page for a full comparison of each plan’s features.

If you’re not sure where to start, remember that you can upgrade your plan at any time. You can start small and upgrade to a higher plan if and when you decide that you require more storage.


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Check Storage Space Usage

You can see your remaining space under My Sites Media.


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Remove Unused Files to Increase Available Storage Space

Deleted files cannot be recovered. Deleted media will no longer appear anywhere on your website, including all posts, pages, and widgets. This cannot be undone.

  1. To remove files you’re no longer using visit My Sites → Media.
  2. Click on the file or files you want to delete.
  3. Click the trash icon next to Edit.
  4. Confirm that you are sure you want to delete this item. Remember, deleted files cannot be recovered.

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Frequently Asked Questions

Does the additional storage space apply to all my sites, or just one?

The paid plans only apply to the site they were purchased for. If you have more than one site, each one will need its own paid plan and storage allotment.

Can I cancel my plan? And what happens to my files if I do?

You can cancel your plan from the Purchases page. Plans canceled within 14 days of purchase are eligible for full refunds.

Files that you have already uploaded won’t be deleted and will remain accessible, but you will not be able to upload new files until you resubscribe to the plan or have storage space available within the Free plan storage limit.

How do I upload files?

Here are step-by-step instructions for uploading files.

What kind of files can I upload?

Free sites can upload images (jpg, jpeg, png, gif), documents (pdf, doc, docx, odt), presentations (ppt, pptx, pps, ppsx) and spreadsheets (xls, xlsx).

Sites with WordPress.com Personal, WordPress.com Premium or WordPress.com Business can also upload audio (mp3, m4a, wav, ogg) and zip files, and sites with WordPress.com Premium or WordPress.com Business can upload video (mp4, m4v, mov, wmv, avi, mpg, ogv, 3gp, 3g2) files.

Is there a limit on file size?

We recommend using individual file sizes up to 1 GB. Remember, uploading big files can take a long time.

Is there a limit on transfers, bandwidth, or downloads?

No.

Do Videos count against my Storage?

On the WordPress.com Premium plan your videos count against your storage allotment of 13 GB. On Business or eCommerce plans with plugins installed, videos do not count against your storage allotment.

Still confused?

Contact support.

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