Upgrades

Adding Storage Space

All WordPress.com sites come with 3 GB of space for uploaded files and images. Upgrading to a WordPress.com Plan comes with additional space depending on the plan.

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Add Storage Space

In order to upload certain file types, you will need the appropriate plan. For example, with the WordPress.com Personal plan or higher, you can upload audio. To upload videos, you would need a WordPress.com Premium plan or higher.

Click here to learn more about accepted file types.

If you run out of space or would like to upload other types of files, you can upgrade to a higher plan. Additionally, some alternatives are:

  • Use an external hosting service such as Flickr or YouTube, and embed remote images and videos.
  • Upload to a dedicated file hosting or file sharing service.

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Check Storage Space Usage

You can see your remaining space under My Site → Site Media.


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Remove Unused Files to Increase Available Storage Space

Deleted files cannot be recovered. Deleted media will no longer appear anywhere on your website, including all posts, pages, and widgets. This cannot be undone.

  1. To remove files you’re no longer using visit My Site(s) → Site Media.
  2. Click on the file or files you want to delete.
  3. Click the trash icon next to Edit.
  4. Confirm that you are sure you want to delete this item. Remember, deleted files cannot be recovered.

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Frequently Asked Questions

Does the additional storage space apply to all my sites, or just one?

The paid plans only apply to the site they were purchased for. If you have more than one site, each one will need its own paid plan and storage allotment.

Can I cancel my plan? And what happens to my files if I do?

You can cancel your plan from the Manage Purchases page. Plans canceled within 30 days of purchase are eligible for full refunds.

Files that you have already uploaded won’t be deleted and will remain accessible, but you will not be able to upload new files until you resubscribe to the plan or have storage space available within the Free plan storage limit.

How do I upload files?

Here are step-by-step instructions for uploading files.

What kind of files can I upload?

Free blogs can upload images (jpg, jpeg, png, gif), documents (pdf, doc, docx, odt), presentations (ppt, pptx, pps, ppsx) and spreadsheets (xls, xlsx).

Blogs with WordPress.com Personal, WordPress.com Premium or WordPress.com Business can also upload audio (mp3, m4a, wav, ogg) and zip files, and blogs with WordPress.com Premium or WordPress.com Business can upload video (mp4, m4v, mov, wmv, avi, mpg, ogv, 3gp, 3g2) files.

Is there a limit on file size?

We recommend using individual file sizes up to 1 GB. Remember, uploading big files can take a long time.

Is there a limit on transfers, bandwidth, or downloads?

No.

Do Videos count against my Storage?
On the WordPress.com Premium plan your videos count against your storage allotment of 13 GB. On Business or eCommerce plans with plugins installed, videos do not count against your storage allotment.

Still confused?

Contact support.

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