Billing and Upgrades

Adding Storage Space

All free sites come with 1 GB of space for uploaded files and images. If you run out of space or would like to upload other types of files, such as audio or video, you might consider upgrading to a paid plan.

Table of Contents

Add Storage Space

  • Free legacy (launched before 31 March 2021) includes 3 GB of storage. Free sites created after 31 March 2021 include 1 GB storage.
  • Personal includes 6 GB of storage.
  • Premium includes 13 GB of storage.
  • Business and Ecommerce include 200 GB of storage.

Sites on legacy plans have variable storage:

  •’s Starter plan includes 6 GB storage.
  • The Pro plan includes 50 GB of total storage space.

You’ll need a paid plan to upload certain file types. Sites with Personal, Premium, Business, or Ecommerce plans can upload audio and zip files, and sites with Premium, Business, or Ecommerce plans can also upload video files. Sites with legacy Starter can upload audio, while legacy Pro plans can upload audio, video, and zip files.

Some alternatives to increasing your site’s storage space include:

  • Use an external hosting service, such as Flickr or YouTube, and embed remote images and videos.
  • Upload your media to a dedicated file hosting or file sharing service.

How Much Storage Space Do I Need?

This will vary depending on how you use your site.

  • If you are creating a website with just a few images, such as for a personal blog, side project, or a simple landing page, 1 GB of the free site may be sufficient.
  • If your website will be media-heavy with lots of images and/or videos and you feel you will require a large amount of storage space, you might wish to upgrade to a plan that offers more storage space.

Keep in mind that factors other than storage may influence your plan choice. See this page for a full comparison of each plan’s features.

If you’re not sure which option to choose, remember that you can upgrade your plan at any time. You can start small and upgrade to a higher plan if and when you decide that you require more storage.

Check Storage Space Usage

You can see your remaining storage space by going to Media in the left sidebar of your site dashboard. The storage space indicator will be in the upper right corner of the page.

Remove Unused Files to Increase Available Storage Space


Deleted files cannot be recovered. Deleted media will no longer appear anywhere on your website, including all posts, pages, and widgets. This cannot be undone.

  1. To remove files you’re no longer using, go to Media in the left sidebar of your site dashboard.
  2. Click on the file or files you want to delete.
  3. Click the trash icon next to Edit.
  4. Confirm that you are sure you want to delete this item. Remember, deleted files cannot be recovered.

Frequently Asked Questions

Does the additional storage space apply to all my sites, or just one?

A paid plan only applies to the site it was purchased for. If you have more than one site, each one will need its own paid plan and storage allotment.

Can I cancel my plan? And what happens to my files if I do?

You can cancel your plan from the Purchases page. Plans canceled within 14 days of purchase are eligible for full refunds.

Files you have already uploaded won’t be deleted and will remain accessible, but you won’t be able to upload new files until you resubscribe to the plan or have storage space available within the Free plan storage limit.

How do I upload files?

Here are step-by-step instructions for uploading files.

What kind of files can I upload?

Free sites can upload images (jpg, jpeg, png, gif), documents (pdf, doc, docx, odt), presentations (ppt, pptx, pps, ppsx) and spreadsheets (xls, xlsx).

Sites with a Personal plan or higher, or our legacy Starter plan can also upload audio (mp3, m4a, wav, ogg). Sites with Premium plan or higher, or our legacy Pro plans can also upload audio (mp3, m4a, wav, ogg), video (mp4, m4v, mov, wmv, avi, mpg, ogv, 3gp, 3g2), and zip files.

If you have issues uploading .m4a files, you can try re-encoding it again to .m4a format with an audio conversion software.

Is there a limit on file size?

We recommend using individual file sizes up to 1 GB. Remember, uploading big files can take a long time.

Is there a limit on transfers, bandwidth, or downloads?


Do videos count against my storage?

On the Premium plan your videos count against your storage allotment of 13 GB. On Business or Ecommerce plans with plugins installed, videos added through VideoPress do not count against your storage allotment.

Still confused?

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