Back to Support Plugins and Integrations Incompatible Plugins

Incompatible Plugins

While the vast majority of plugins are supported here at WordPress.com, a few plugins cannot be installed because of the risks they present to your website. This page contains an updated list of these unsupported plugins and the reasons why.

About Incompatible Plugins

Sites with a plugin-enabled plan can access tens of thousands of plugins in the WordPress ecosystem to add any feature imaginable to your website. We do not curate or restrict the plugins available to WordPress.com sites — almost all WordPress plugins can be installed. The small number of incompatible plugins listed on this page are not installable because installing them would negatively impact your site.

In the case of many of these plugins, we already provide identical or superior functionality as part of the WordPress.com platform. Therefore, installing additional plugins for these features is not necessary.

We are not implying that all plugins on this page are bad. By disallowing these plugins, we wish to ensure a scalable and efficient hosting environment for all our customers. If you want to install a plugin on this page, feel free to contact us and we’ll help you find an alternative option.

Caching Plugins

WordPress.com is already equipped with its own robust caching solution, which can scale globally without any additional intervention. Thus, installing another caching plugin will not work and may have unintended consequences like crashing your site.

The following plugins can interfere with the existing caching system on your site:

Backup Plugins

If you are worried about losing data, rest assured that we make daily site backups. Go to Jetpack → Backups to restore or download a backup of your site from a specific time.

These plugins are not supported because they may negatively impact your site’s performance with excessive resource usage:

If you want to migrate a WordPress.com site to another site hosted at WordPress.com, see our Import options.

SQL-Heavy Plugins

These plugins put a high strain on our servers due to the exorbitant number of SQL queries they create:

Database / File System Altering Plugins

These plugins allow users to delete essential files or SQL data that often result in a broken website. If you wish to reset your site, see our guide to resetting your site here.

If you need to delete a file or run a query that would require one of these plugins, please don’t hesitate to contact us for assistance.

Email Plugins

Emails are an essential part of any website. However, some plugins send spam emails that we cannot allow:

As an alternative, you can check out MailPoet for sending emails.

Automated Content Plugins

We know it can be tempting to automatically import content from around the web using content scrapers. We’ve found that these sorts of plugins are not a good fit for sites hosted at WordPress.com. Not only do they place unnecessary loads on the infrastructure, but automated posting is also often seen as spam and is generally unwanted.

Security Plugins

We use robust security measures to ensure the safety of your site, its contents, and personal data. The following plugins interfere with your site’s built-in security systems:

Miscellaneous Plugins

Other incompatible plugins that don’t fall into a particular category are listed below:

ABSPATH

Some themes and plugins break due to incorrect usage of the ABSPATH variable in requiring files or writing into folders.

You may not use ABSPATH on our platform, as this points to the core WordPress folder, unless you are requiring a core file. Instead, you must use WP_CONTENT_DIR, which is defined on our system as /htdocs/wp-content. When requiring a file, it would look like:

require_once( WP_CONTENT_DIR . '/plugins/plugin-stuff/stuffs.php' );

Otherwise, if on other hosting platforms WP_CONTENT_DIR wasn’t defined, it would default to:

ABSPATH . 'wp-content'

ionCube Loader

The ionCube Loader is a PHP module that hides and obfuscates PHP code. Some plugins, such as AliDropShip, require installing this on your site’s server to function. At the present time, we do not run ionCube on our servers. As a result, any plugins that rely on it will not function on WordPress.com-hosted sites.

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Looking for an alternative to the AliDropShip plugin? The WooCommerce Dropshipping extension supports importing products from AliExpress and is compatible with WordPress.com.

Database Character Sets

Some plugins, notably Convertkit, require a particular database character set, such as UTF-8. Sites on WordPress.com use Latin1 as a character set. If a plugin requires a different character set, please contact the developers for an alternative solution.

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