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Payment Methods

This guide covers how to pay for a plan, domain, and other services we offer.

Methods of Payment

For payment, we accept:

We cannot accept:

Add a Credit Card to Your Account

Add Payment Method form

Adding a payment method to your account is only possible for credit card payments. If you wish to add a new PayPal account for future renewals, you can add PayPal from the subscription’s settings page.

Using a Payment Method for All Subscriptions

Use payment method for all subscriptions checkbox

When adding a new payment method, selecting this checkbox will update all active subscriptions on all sites under your account to also use the payment method. You can change the payment method for any subscription by viewing the subscriptions page.

In addition, it will mark the payment method as a backup for current and future subscriptions, which will be used if the assigned payment method for a subscription fails during renewal. To change the payment method’s backup status, view and manage your payment methods.

Delete a Saved Credit Card

To delete a credit card from your account, go to Purchases → Payment Methods in your profile settings.

Under the Manage Your Credit Cards section, click Delete next to any card to delete it.

Delete a credit card

Note: An up-to-date payment method must be assigned to your purchases to prevent them from expiring.

Manage Payment Methods

To update payment method settings from your account, go to Purchases → Payment Methods in your profile settings.

Under the Manage Your Payment Methods section, click the Use as backup checkbox next to any card to toggle the setting.

List of payment methods with expiration status, settings, and delete button.
Use a payment method as backup

Select Use as backup to mark a payment method as a fallback when the primary payment method fails for any subscription on this account.

Backup Payment Methods

Any payment method on an account can be set to serve as a backup payment method. When a primary payment method on an account fails to renew its associated purchase, the billing system will then try to charge any of the listed backup payment methods on the account until a method succeeds.

Backup payment methods will be used for any purchase listed on the account in the event of a failed renewal.

Once a backup method is successfully used to renew a purchase, the method is then assigned as the primary method for that purchase’s future renewals.

A payment method can be designated as a backup from Purchases → Payment Methods in your Account Settings.

Payments Using a PayPal Account

Purchases on can also be done using a PayPal account. You can connect your PayPal account while making a purchase during checkout or you can add PayPal to an existing subscription from the subscription’s settings page.

Note: Because payments for subscriptions are recurring, you will still need a backup funding source (for example, a verified credit card number or bank account) connected to your PayPal account, even if you have funds in that account.

Using PayPal for New Purchases

If PayPal is available in your area, a “PayPal” option will be shown under the “Pick a payment method” step in Checkout:

Selecting it and clicking the “PayPal” button at the bottom of the screen will redirect you to PayPal to complete your purchase.

Using PayPal for Future Renewals of an Existing Subscription

To use PayPal for upcoming renewals of an existing purchase, visit the purchase’s settings page, by clicking on Upgrades” > “Purchases and selecting the subscription from your list of purchases. From the settings page, you can click “Add Payment Method” or “Change Payment Method” from the links at the bottom of the page:

If PayPal is available in your area, a “PayPal” option will be shown under the “Credit or debit card” fields:

Selecting it and clicking the “PayPal” button at the bottom of the screen will redirect you to PayPal to confirm your account and assign it as your subscription’s payment method. After adding a PayPal account, you will see it listed under the purchase’s “Payment method” field:

There are some countries that PayPal will not accept payments from. If you have a credit or debit card registered to an address in one of those countries, you will be unable to use your PayPal account to pay. In addition, you will be unable to use PayPal if you are paying in any of the following currencies: BRL (Brazilian real), IDR (Indonesian Rupiah), INR (Indian Rupees), or TRY (Turkish Lira).

Payments Using Apple Pay

Purchases on can also be made using Apple Pay, on supported devices. Typically this requires the Safari web browser on an iPhone, iPad, or Mac. You must already have an Apple Pay card available on your device.

If Apple Pay is available in your area and set up for your device, an “Apple Pay” option will be shown under the “Pick a payment method” step in Checkout:

Selecting it and clicking the “Apple Pay” button at the bottom of the screen will open the Apple Pay prompt to complete your purchase:

Payments using Google Pay

Purchases on can be made using Google Pay when visiting the website with the Google Chrome browser. Google Pay will be available if your browser supports it, and if there is at least one card already present in your Google Pay wallet.

If Google Pay is available for your device, a “Google Pay” option will be shown under the “Pick a payment method” step in Checkout:

Supported Currencies

We currently accept payments in the currencies listed below.

Click here for a list of supported currencies.
  • USD (United States Dollars)
  • EUR (Euro)
  • AUD (Australian Dollars)
  • GBP (British Pounds)
  • BRL (Brazilian real)
  • CAD (Canadian Dollars)
  • CHF (Swiss Francs)
  • CZK (Czech Koruna)
  • DKK (Denmark Kroner)
  • HKD (Hong Kong Dollars)
  • HUF (Hungarian Forints)
  • IDR (Indonesian Rupiah)
  • ILS (New Israeli Shekels)
  • INR (Indian Rupees)
  • JPY (Japanese Yen)
  • MXN (Mexican Pesos)
  • NOK (Norway Kroner)
  • NZD (New Zealand Dollars)
  • PHP (Philippine Peso)
  • PLN (Polish Zloty)
  • RUB (Russian Rubles)
  • SEK (Swedish Kronor)
  • SGD (Singapore Dollars)
  • THB (Thai Baht)
  • TWD (New Taiwan Dollars)
  • TRY (Turkish Lira)

Local Payment Methods

The following payment methods are available for payments in specific countries:


You will automatically be shown the payment methods available in your region. If a payment option is not visible, it is not available.

Local payment methods can be used for both new purchases and renewals in checkout, but cannot be assigned to a subscription via the “Add/Change Payment Method” form because they cannot be recharged. If you pay with one of these methods, you will need to manually renew that purchase in the future.

Edit Payment Details

You can review and update your payment information from the Purchases page.

These steps require signing into your account. If you don’t remember your password and need to recover your login details to access, please read Account Recovery.

1. Go to your Profile (avatar at the top right of your dashboard → Purchases).

2. From the Purchases tab, select the upgrade you wish to update to show the details for that purchase. Click on the Change Payment Method button in order to review and update your payment information.

Change Payment Method

If your credit card is close to expiring then you may also see a notice at the top of the page and can click the link to update your payment information from there.

If you aren’t currently subscribed to the purchase, the Change Payment Method button won’t be available and the purchase will stop working shortly after expiration.

You can subscribe to the purchase once again, renew it and store your payment information by clicking on Renew Now at the top.

Renew now

3. From the “Add/Change Payment Method” screen, you’ll be able to select from pre-saved cards on your account, add a new credit or debit card, or use PayPal (if available) for future renewals of your subscription:

Frequently Asked Questions

Where can I change my stored credit card details?

You can change your credit card details for a purchase by selecting that purchase from the Purchases page. Then choose “Change Payment Method”.

How can I see my billing history and/or obtain a receipt?

You can see your billing history in the Billing History page.

How do purchases appear on my credit or bank statement?

Charges from us will appear on your statement as one of the following:

  • WordPress
  • Akismet
  • dotBlog
  • Jetpack
  • Crowdsignal
  • VaultPres
  • WooCommer
  • WP VIP
  • Automatt
Will my purchase renew automatically?

Your plans and any domains you add to your sites are based on a subscription that renews automatically, about one month prior to expiration for annual and two-year plans, and on the day of expiration for monthly plans. You can cancel at any time if you don’t want your subscription to renew.

How can I get a refund?

Please visit our guide on refunds here.

How can I accept payments on my site?

Please visit our guide that covers all the different ways you can sell on your site here.

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