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Newsletter Settings

In your website’s Newsletter Settings, you can manage the emails sent from your site to readers. This guide will explain each setting.

Access Your Newsletter Settings

To visit the Newsletter Settings, follow these steps:

  1. Visit your site’s dashboard.
  2. Navigate to Settings. If you are using the Classic view, visit Jetpack → Settings.
  3. Select Newsletter.

Each option found in the Newsletter Settings is explained below.

Manage Subscriptions Settings

In the Subscriptions section of the Newsletter settings, you can manage where the form for letting visitors subscribe to your site will appear.

To add a Subscription form to your home page, posts, navigation, or comments, follow these steps:

  1. Visit your site’s dashboard.
  2. Navigate to Settings. If you are using the Classic view, visit Jetpack → Settings.
  3. Select Newsletter.
  4. Under the Subscriptions section, toggle on/off the locations you want the subscription option to appear.
  5. Click the “Save settings” button.
The Subscriptions section of the Newsletters management page, displaying the various locations for where the subscription option should appear.

When you use a Block theme for your site, you will also see links labeled “Preview and edit” to customize respective subscription options in the Site Editor.

Add Subscription Signup to Homepage and Posts

Under the Homepage and posts” section of Subscriptions, you can add a subscription box or a pop-up to your blog posts or a subscription overlay to your home page. To set these up, follow these steps:

  1. Visit your site’s dashboard.
  2. Navigate to Settings. If you are using the Classic view, visit Jetpack → Settings.
  3. Select Newsletter.
  4. Under the “Homepage and posts” section, toggle ON the subscription features you want to add to your homepage or posts:
    • Add the Subscribe block at the end of each post.
    • Show subscription pop-up when scrolling a post.
    • Subscription overlay on homepage.
  5. Click the “Save settings” button to save your changes.

The subscription pop-up is designed to be displayed on blog posts only. It will not display on pages or custom post types (like portfolios or product pages), and it will not display if any of the following conditions are true:

Add Subscription Options to Site Navigation

In the “Navigation” section of Subscriptions, you can add a Subscribe block or Subscriber Login block to your site’s menu. This section is available for sites using a block theme. If you would like to be able to add these options to your navigation, you can browse and choose one of our block themes.

  1. Visit your site’s dashboard.
  2. Navigate to Settings. If you are using the Classic view, visit Jetpack → Settings.
  3. Select Newsletter.
  4. Under the “Navigation” section, toggle ON the subscription features you want to add to your site’s navigation menu:
    • Add the Subscribe Block to the navigation (Block themes only).
    • Add the Subscriber Login Block to the navigation (Block themes only).
  5. Click the “Save settings” button to save your changes.
Example of the Subscribe block and Subscriber Login block in the site’s navigation.

Enable Subscription Pop-up for Commenters

If a visitor leaves a comment on your site, you can enable a pop-up that appears after they comment to suggest that they subscribe to your site or blog.

Enable a subscription pop-up for commenters by following these steps:

  1. Visit your site’s dashboard.
  2. Navigate to Settings. If you are using the Classic view, visit Jetpack → Settings.
  3. Select Newsletter.
  4. Under the “Comments” section, toggle the “Enable subscription pop-up for commenters” option to ON.
  5. Click the “Save settings” button.

The Subscription Pop-up for Commenters will stop showing if the commenter subscribes to your site or if they see the pop-up more than 5 times without subscribing.

An example of a subscriber pop-up appearing after a vistor leaves a comment.
An Example of How the Pop-Up will Appear.

Set Up Email Notification Settings

In the “Email” section of Newsletter settings, you can customize what your subscribers receive in their inbox

To configure the content of your subscriber email notification, follow these steps:

  1. Visit your site’s dashboard.
  2. Navigate to Settings. If you are using the Classic view, visit Jetpack → Settings.
  3. Select Newsletter.
  4. Under the “Email” header:
    • To include your post’s featured image in the email, toggle the “Enable featured image on your new post emails” option.
    • Choose between full text (the entire text of the post) or an excerpt of the content in the email. If you choose an excerpt and your post does not include a specific excerpt, the first 55 words of the post will be used in the email.
  5. Click the “Save settings” button.

Sender Name and Reply-to Settings

By default, your emails will be sent with your site title in the “Sender Name” field of the email and the email is sent from a “Do Not Reply” mailbox. You can customize both of these settings:

  1. Visit your site’s dashboard.
  2. Navigate to Settings. If you are using the Classic view, visit Jetpack → Settings.
  3. Select Newsletter.
  4. Under the “Email” header:
    • Customize the text that will appear next to “Sender name” in the email sent to your subscribers.
    • Select one of the “Reply-to settings“, including “Replies not allowed”, “…will be a public comment on the post”, or “…will be sent to the post author’s email”
  5. Click the “Save settings” button.

Newsletter Categories

Newsletter categories allow visitors to subscribe to specific topics you write about on your blog. With newsletter categories enabled, only posts published under selected categories will be emailed to your subscribers.

This setting is disabled by default. Learn how to enable newsletter categories.

Welcome Email Message

The welcome email message is sent to new readers when they confirm their subscription to your blog. WordPress.com will automatically add subscription details in the email.

To change the message that new subscribers see when they confirm their subscription to your blog, follow the steps:

  1. Visit your site’s dashboard.
  2. Navigate to Settings. If you are using the Classic view, visit Jetpack → Settings.
  3. Select Newsletter.
  4. Under the Messages section, add your text to the “Welcome email message” section.
  5. Click the “Save Settings” button.
Screenshot of the welcome email message sent to blog subscribers after they confirm their subscription.
Welcome email message text.

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