Make Money

Navigating WooCommerce on WordPress.com

This page outlines how to navigate WooCommerce to manage your online store on WordPress.com.

Table of Contents

Accessing your Store via WooCommerce

In your WordPress.com dashboard, look for the WooCommerce option:

WordPress.com dashboard options, with an arrow pointing to WooCommerce

The WooCommerce menu item is located in the sidebar below the Jetpack menu item. Clicking on this will take you to the WooCommerce options.

↑ Table of Contents ↑

WooCommerce Dashboard

When you launch the WooCommerce management experience, you will be greeted with a home screen that looks like this:

This home screen gives you quick access to key stats about your Store. It also displays items that need your attention such as orders to be fulfilled, product reviews that need moderation, and inventory alerts for your products.

The home screen also provides other insightful information via the Inbox feature, and a set of quick links to help you get to the store management tasks with ease.

For more details on all the functionality available on the WooCommerce Home Screen, please refer to the WooCommerce Support documentation on the subject.

↑ Table of Contents ↑

Product Management

To manage your store’s products, go to WooCommerce → Products. Like all areas of WooCommerce, the Product Management area has a very detailed guide to assist you.

Product Listing
The Product Management screen
Product Editing
The Product Editing screen

↑ Table of Contents ↑

Order Management

By going to WooCommerce → Orders, you can fulfill orders, print shipping labels, comment on orders, and more.

To dive into further details about the various areas of order management, please explore the Managing Orders documentation here.

Order Listing
The Order Management screen
Order Editing

↑ Table of Contents ↑

Promotions / aka Coupons & Sale Products

To create and manage coupons, go to Marketing → Coupons:

The Coupons screen

Details about how to place an individual product on sale in WooCommerce can be seen in the WooCommerce Product Management documentation. For in-depth information about Coupons in WooCommerce, please refer to the WooCommerce Coupon Management documentation.

↑ Table of Contents ↑

Review Management

In the WooCommerce interface, there is no dedicated sidebar menu item to access reviews. However, there is a Reviews Panel that appears at the top of each WooCommerce page that gives you quick access to pending Product Reviews:

The Reviews screen

When you have pending Product Reviews, a red dot next to the Reviews panel will signal that there are new reviews to be moderated. Clicking on the Manage button on an individual review will direct you to the page to manage this particular Product Review.

For more information about utilizing the Reviews activity panel, and all other activity panels, please refer to the WooCommerce Activity Panel documentation.

↑ Table of Contents ↑

Store Settings

The Settings area of WooCommerce provides a greater deal of granular control over all aspects of your online store: 

The Settings screen

For full details about all of the settings in Woo, please reference the documentation for Configuring WooCommerce Settings.

↑ Table of Contents ↑

Marketplace: Extending Your Store

Visit the marketplace of WooCommerce Extensions to add more functionality and further customize your store.

To explore all of the extensions that are available, you can click on the Marketplace menu item in the WooCommerce sidebar:

Not quite what you're looking for?

Get Help