A screenshot is an image that captures what appears on your computer screen.
Screenshots can come in handy when trying to explain something to Support, or if you want to blog about something you’ve seen on your computer screen.
No matter what operating system you use, you can make a screenshot in a few steps.
In this guide
- Find the Print Screen key. (Depending on your keyboard, the key might be marked “PrtScn” or “Print Screen”)
- When what you want to capture is displayed on the screen, press the Print Screen key.
- Open your favorite image editor (like Paint, GIMP, Photoshop, GIMPshop, Paintshop Pro, Irfanview, and others).
- Create a new image, and press CTRL + V to paste the screenshot.
- Save your image as a JPG, GIF, or PNG file.
If you are running Windows 10, Vista, or 7 you also have the option of using the built-in Snipping Tool.

For more information on using the Snipping Tool please see this support guide.
Mac users have a couple of options for making a screenshot:
- To save a screenshot of your entire screen, press CMD + Shift + 3
- To select a particular area of the screen for your screenshot, press CMD + Shift + 4
Once you press one of the key combinations your screenshot will be saved to the Desktop.
- Find the Print Screen key. (Depending on your keyboard, the key might be marked “PrtScn” or “Print Screen”)
- Alternatively, go to Applications –> Accessories –> Take Screenshot.

- Save the image as a JPG, GIF, or PNG file.
You can take a screenshot on your iPhone, iPad, or iPod touch in a couple of steps.
For iOS devices with a Home button
If you have an iPhone, iPad, or iPod touch with a Home button, follow these steps to take a screenshot:





- Press the Sleep/Wake button at the top or the side of your device and the Home button on the front of your device at the same time.
- The image will be automatically saved to your Photos app. You can then send it via email or upload it to your blog via the WordPress for iOS app.
For iOS devices without a Home button
If your iPhone or iPad does not have a Home button, you can follow these steps to take a screenshot:
- Press the Sleep/Wake button on the side and the Volume Up button at the same time and quickly release both buttons.
- The image will be automatically saved to your Photos app. You can then send it via email or upload it to your blog via the WordPress for iOS app.
For the majority of Android devices:
- Press and hold down the power and Volume-Down buttons together for three seconds.
For Android devices with a physical Home button:
- Press and hold the Home and volume-down buttons together for three seconds.
The screenshots can be accessed from the Gallery on your Android device where they can be shared, edited or deleted.
Use the keyboard shortcuts below to take a screenshot.
Ctrl+ ![]() | Take a screenshot of your current window |
Ctrl+ Shift+ ![]() | Take a partial screenshot by selecting the area you want to capture |
Once you’ve finished taking a screenshot, you can then retrieve the image file in the Files app. To access the Files app, click the apps list button in the launcher, then click the Files icon.
Once you have taken your screenshot using one of the above methods, you can use it as you would any image. For example, you can:
- Add it to a post or page
- Attach it to your email to support
- Upload it to your media library, and give out the URL to your image
- Upload the screen shot to a third party service like Snipboard.io, Droplr or CloudApp and then share the image link from that service with support