Hugs

Your hugs make us happy!

Your company is incredible. I will tell everyone…

Gary K.

Many, many, many thanks for the incredible work you all do there! You guys make us all look so fantastic and it never ceases to amaze me how you all continue to evolve.

Gail M.

When I first thought about creating a blog I had significant doubts that I could do it. I don't even know how to use a mobile phone. But I've managed to create four blogs and my confidence has zoomed. WordPress has been such a joy to use.

Mark A.

Thanks very much for all your help and perseverance with this issue. It's good to see that real customer service is still alive and well, and for free, no less. You folks are great, and provide a great product.

Anthony S.

After this great customer service I am very impressed and will definitely continue to use and promote WordPress to others.

Lauren C.

I've been using WordPress for over a year now and find it unbelievably easy and just a great service.

TaMara R.

I also like the thought that you are our Happiness Gardener. We plant thoughts — nourish thoughts — watch them blossom and produce fruit — and get to rest after the harvest to enjoy it all.

That work takes care and expertise as we seek to produce what is pleasant, downright good, beneficial, and beautiful.

Thank you and all of WordPress for all that you do. Here's wishing you a great day!

Margaret

I’m writing to praise WordPress.com support team member Jen H. for her invaluable help with the recent guided transition of my website from WordPress.com to a self-hosted WordPress.org entity. Jen was always courteous and quick to respond to my questions and concerns, and her responses were always informative and helpful. She deserves to be commended for her role in what was to a relative WordPress.org newcomer like me, a daunting prospect, and I can overstate neither my gratitude nor her skill at answering multi-part questions and guiding me toward solutions. She always communicated with me at my level of understanding, and at a pace that allowed me to follow her words without ever feeling overwhelmed by the amount of information I was receiving. She alleviated all my concerns and when possible, simply took care of certain changes herself, revealing her knack for anticipating customer needs that the customer isn’t even aware of yet.

Anthony B.

All thanks go to WordPress.com. They provide an excellent service for my blog. The best thing about it all is that they do it for free!

Tom

I continue to be blown away by your awesome product and service. You guys rock!

David G.

Not only is WordPress the best site to blog, its support team abso-effing-lutely rocks!

Anand D.

I am a techno-idiot and have managed to set up 4 site/blogs, trained a group to take over one of them and actively administrate the remaining 3. And the reason I can is that it is so intuitive and so well-supported by folks like yourself. Thanks for being there!

Anita S.

I don't ask for help very often and when I do the WordPress staff have always responded quickly and efficiently.

Paulette F.

A big thanks to all the Happiness Engineers at WordPress, who took my issue to heart and in hand.

The level of professionalism, efficiency, courtesy and helpfulness of the Happiness Engineering Team is *outstanding*, especially when one considers they're supporting a mostly free service.

I think many a company should take a page or even a chapter from their book!

André F.

Thanks for helping me, I really appreciate such an efficient support from WordPress.

I'll continue to use your service and recommend it in my working environment.

David F.

I just wanted to say to all the developers and admin at WordPress: THANKS!! You're doing an amazing job at constantly improving the services and making blogging a joy. I am really enjoying myself and it's thanks to your great organisation and all you busy bees inside it.
Kudos to all of you! You've made my life happier!!

Shimky

I'd just emailed you folks about 5 minutes ago and you came back with the solution already? Man, i ought to learn something from you guys. You guys ROCK, are the best in the world for sure. This is world-class customer service by all means.

Sunil N.

The best part of WordPress is you and your advisors who have helped this 75 year old create an exciting blog. I could not have done it without you guys who have always been patient and supportive.

Stanley J

Thank you so much for your kind help. This is the first pleasant tech support experience I have ever had with a blog service and I am so grateful.

Melina W.

Thank you so very much for your help 🙂 You fixed it exactly how I wanted it to look! Much appreciated, and thanks again for the extremely prompt service!!

Liesl S.

WordPress has great customer service, be sure to quote me on that.

Samuel A.

Thanks for the prompt response! I see why WordPress is so well-regarded now.

Emil R.

WordPress.com has the BEST support team I have ever encountered. They are extremely helpful and have always responded to questions and fixed issues promptly.

Alison

Thank you SO MUCH for making it easy to size images by offering a few already set size options and leaving a custom option just in case. You have shaved off so much time for me!!

Morgan M.

I love you guys for making the most efficient, user-friendly, rapidly evolving blogging platform out there.

Sachin K.

I really appreciate the prompt response. Keep up the amazing work, the word is truly mightier…

Jennifer G.

It's not a question. It's just that Shawna J Roberts really helped me out a lot, and I wanted to tell her thanks. Her assistance was timely, relevant, and she addressed a glitch I had with exactly what I needed. 🙂

Chelly W.

Thank you so much. You are the BEST techy-guy I've ever worked with and because I am technologically-challenged, I've worked with many! If anything comes up I will be sure to contact you.

Karen T.

We have just started using WordPress.com to deliver news via our site on behalf of other ex-forces organizations, charities, and campaign groups. WordPress is fantastic, free, easy to use, and perfect for what we need.

We had one slight problem and used the 'contact support' link for help. The technician replied within five minutes and even apologized for the delay. Delay? The problem was solved simply within ten minutes. In our opinion WordPress should be running public transport services, the national infrastructure, and writing books about time travel.

NESA

Everyone has been so good to me at WP–very patient, considerate, attentive. Recently I had a personal crisis, and wanted to cancel the blog I'd purchased the domain/registered–and the guys were really nice about it. Then, almost immediately, I was ready to start over again–got a new blog, and wanted the domain name, etc. Rachel was the Star support person, after that–as I tried the Custom upgrade, and I'm too much of a dweeb to understand CSS. So I cancelled that and she asked if there was something she could do to help. I took her up on the offer, said I just wanted my colored text back–and she told me it was there, so helpful, kind and friendly! As I told her, I will always be a WP person–once I find something I like, I'm true-blue. Thanks for the Outstanding Customer Service–I appreciate you so much.

Jael S.

Thank you for getting back to me so promptly, and so politely, for that matter.

Edward B.

I'd like to say that, in my opinion, WordPress the best is there is on the internet. I have been enjoying my blog for a couple of years already, and the design possibilities are wonderful and I know nothing like it. For this I would like to thank you all.

Laura S.

I started my blog in Jan 2009, in March 2012, a publisher approached me for writing a book on one of the subjects that I have been blogging. Never dreamed of publishing a book and it is pretty cool to enter my name on Amazon.com and here is my book. Never underestimate the power of blogging. Fun is just getting started.

Joe K.

Boy you folks are quick! I am really enjoying working with WordPress. WordPress makes it simple, and it's a pleasure. I'm having so much fun!

Catherine

I am blown away by your virtually instant response and resolution above and beyond my expectations.

Lawrence C.

WordPress has the BEST customer service I have EVER come across and you definitely made me very happy! 🙂

I love to blog at WordPress and thank you for making the blogging world so wonderful!

Joyeeta M.

The get started link is great so far, a lot of my questions that were overwhelming me answered. Am very impressed so far-looking forward to experiencing more of what WordPress has to offer 🙂

Louvelle M.

I just wanted to send a note to all the WordPress staff to say THANK YOU! I am a total newbie at blogging, but WordPress is so easy to use that it's made things a breeze for me to start up my blog and to keep at it. You folks all ROCK!! Thank you so much for your work on WordPress! Happy Monday!
Oh also, the customizable features are AWESOME!

Dodie G

I have never ever gotten quicker, smarter, more generous, more diligent help from ANYONE online.

Michael S.

I wanted to let you know how much I appreciate your help. Without your help I would not be able to solve this problem, attract more customers to my blog and therefore website, or generally do a lot.

Amy R.

I must say that your user support is really first class. Thank you for all of your wonderful help.

John D.

As a recovering web professional, I love WordPress and find more and more that WordPress is the BEST solution for almost everyone who needs a website.

Clint S.

Yoav did a splendid job helping me with setting up my WordPress.com site as my official website. He was patient, understanding, and responded in more than timely manner.

I've had similar situations of trying to deal with technical support and no one has ever been as accomodating as WordPress.com.

Shaheen M.

I am seriously impressed with your service. Thank you.

Stefan C.

Thanks for making it so easy to use WordPress.com for my blogs. I love
blogging and I spend a lot of time on my blogs which have helped me to get
professional and personal opportunities that I wouldn’t have otherwise had.
Your happiness engineers are great at answering questions promptly and
completely. Keep up the good work!

Shelly N.

Due to age and circumstances my ability to write to my blog page became a problem. It was the intervention at the right time of Jen H, Happiness Engineer who provided enormous help and encouragement. With sensitivity, technological skill, and humane patience I was guided toward a path that I am now able to travel, always with the knowledge that should I need any more help, it is always available. For all of the above I am sincerely grateful.

J.B.

WordPress has the one of the best support crews I have come across, all very friendly and efficient. It was seamless, and the communication was second to none, very straightforward and accurate yet very friendly and light hearted, not formal and corporate at all, much prefer that vibe! 🙂 Thanks again to Nicole and Asher for chipping in and for the team as a whole to create this well oiled friendly machine!

Lewis S.

Thanks for your excellent customer support; Happiness Engineers are
deserving of their name!

Adam O.

Thanks for such a nice and speedy reply. Many businesses that I pay a lot of money for do not treat me as well. Thanks again!

Debby S.

You were highly recommended on a forum I studied before starting a blog, and they were right! Compared to some other unnamed websites, you are incredibly user friendly. On the rare times I couldn’t find the answer on your support pages, the forums had them!

Cheri

You literally are the best IT Support team in the world. Nobody even comes close to you!! I want to bake y'all a cake!!

Nabeki G.

My entire life has been invested in the written word, printing and publishing. WordPress is the best resource I have ever used.

Guy H.

Your staff has been great in answering my questions. I love the sense of community from the support forums.

Sergio O.

You are all such wonderful helpers! Thanks a bunch, I really appreciate your fast customer service! 🙂

Veronica K.

I can see now why everyone raves about your customer service. When fixing my mistake you were fast, courteous, and professional and didn't make me feel like an idiot, even though the mistake I made was quite idiotic!

I can't say it enough: Thank you, thank you, thank you!

Kimberly

What was especially kind is that Bryan V. saw or intuited how close I was to getting it. Rather than explaining it to me — because explanations of that sort often leave me more puzzled — Bryan V. leapt in and generously fixed what I didn't understand. That's worth its weight in chocolate or other desirable substances!

Michael S.

I couldn't have expected to have a more professional blogging home.

Brad J.

We're so pleased with how hard you and everyone worked on this issue … never giving up. It's MUCH appreciated. Somebody send me a survey so I can "sing your praises."

Susan L.

This morning, as I checked my blog, I realized just how thankful I am for WordPress.com! Not only is the site phenomenal and incredibly user-friendly, the support and forum help is fantastic.

I'm extremely proud of my blog and the long hours I've put into it, but there is absolutely no way it would be as good without WordPress behind it.

Christopher B

I want to be sure you are recognized for your patience, efforts, efficiency, and knowledge. Thank you, again, for all the help you provided me with!

Jenny B