Add Email » Add Email Through Other Providers
If you want to use an email provider that is not listed in our Add Email page, you will need to obtain the custom DNS records from your provider. If the information is not available on their website and you are unsure of what to ask, please include the following paragraph when you contact your email provider:
Could you please provide me with the complete MX and/or other DNS records I will need to enter on WordPress.com’s end, so that my email on this domain will function?
The DNS records will consist of one or more MX records, and often an A record and/or a CNAME record as well. Refer to our support page about custom DNS records in order to format your records correctly. Then follow the steps below to add them to your domain.
- Go to My Sites → Upgrades → Domains and click on the domain you’d like to use with your e-mail provider.
2. Select DNS records then Manage.
- Click the Add a record button at the top right.
- Select the DNS record type from the Type dropdown.
- Add the DNS record details provided by your email provider. The details of DNS records vary depending on the type of the DNS record selected in the Type box.
- Repeat the previous three steps for all the DNS records provided by your email provider.
It could look like this example, but with your own records displayed:
Your email should begin working within 72 hours after all the DNS records from your email service provider have been added.
Examples
MX Record
@ 10800 IN MX 10 aspmx.l.google.com.
CNAME Record
imap 10800 IN CNAME access.mail.example.net.
